Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future. By embracing diverse perspectives, encouraging new ideas, and challenging the status quo, we create sustainable results for the organizations we serve.

Our Research Enterprise Solutions team works with hospitals, universities, cancer centers and research institutions and helps these organizations improve every aspect of research administration performance through transformative change. As part of the team, you will provide the critical connection between Product Management and internal stakeholders who define value and the engineering team responsible for implementing it. The Business Analyst is expected to play a significant role in defining and enforcing standards across the Huron Research Suite, focusing on everything from the look-and-feel of the product to developing centralized functionality that adds value to every module in the suite.

Business Analysts act as a bridge to connect the product and development teams. As a Business Analyst, you add value by prioritizing the right work at the right time, making sure everyone on the team is aligned with what needs to be done and why, collaborating across suite-wide teams to ensure consistency in development, adoption, and usage of centrally developed functionality.

The ultimate responsibility of the Cross-Suite Business Analyst is to deliver on the value proposition of owning the software “suite”, building and refining functionality that helps our clients realize the benefits from tactical, regulatory, and strategic perspectives. As a Cross-Suite Business Analyst, you help create requirements for centrally developed functionality and determine how it will be deployed across the suite. You identify suite inconsistencies and work to resolve them, creating and refining user stories for your team (and others) as necessary. As you learn about functionality across the suite you will start to identify similar patterns, gaps, or problems that can be addressed by a central development team. The Cross-Suite Business Analyst needs to have an all-inclusive view of the product along with all the other factors like business understanding, organizational readiness, and module capabilities. All of these should be collectively managed, coordinated and aligned to drive product success.

The Business Analyst role is responsible for:

Concept/Roadmap

• Reviews and contributes to the program vision, roadmap, and content presentations.
• Works with product managers and product owners to learn about what problems they are aiming to solve, what customer needs or desires have informed their product strategy, and what the team will view as product success.
• Helps define standards for functionality and usability across modules.
• Identifies and helps address inconsistencies or non-compliance with standards across modules.
• Manages Enhancement Request backlog including reviewing, commenting, and prioritizing for future releases.
• Ensures bugs are appropriately classified and prioritized for release.

Sprints

• Breaks product management’s features into user stories, prioritizing initiatives from the product manager, factoring in time, importance, and value.
• Refines backlog and prepares for upcoming sprints, working with the team to understand dependencies, bugs, any outstanding questions which may impact the ability to proceed with development.
• Creates templated user stories for module-specific adoption of centrally delivered functionality.
• Participates in daily standups.
• Represents the needs of many different stakeholders when making key decisions
• Serves as a triage resource between the development team and product management to answer questions in the most efficient manner possible.
• Defines the definition of done (DoD) and help the product team understand it.
• Works with the team to agree on accepted story completion.
• Participates in release management, including release overview documents, release notes review, and help text review.

QUALIFICATIONS:

• U.S. work authorization is required.
• BS / BA degree or equivalent work experience.
• Clearly articulates solution requirements and prioritizes enhancement requests.
• Communicates well with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via email) and across multiple time zones.
• Demonstrates a deep empathy for users and passion to deliver high quality solutions that they love.
• Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
• Strong communication skills, both spoken and written.
• Self-starter, willing to learn and work quickly and independently.
• Ability to multi-task effectively in a fast-paced environment; and reprioritize and meet deadlines as new tasks arise.
• This position can be Full Time remote.

Preferred

• Domain expertise in research administration.
• Experience working with or implementing research administration solutions (Huron’s HRS applications, InfoEd, Cayuse, COEUS, or the like).
• Basic knowledge of key concepts and processes within the Software Development Life Cycle, and with Agile development practices and microservices technologies.
• Experience with Azure Dev Ops and Productboard
• At least 1 year of experience working as a Product Owner, Business Analyst or equivalent.
• Ability to travel 20% within the U.S.