Modivcare is a healthcare services leader. Our company was created to address the social determinants of health (SDoH) by providing non-emergency medical transportation (NEMT), personal care, nutritious meals, and remote patient monitoring. We provide integrated technologies that support care solutions for payors and their members – leading to greater access to care, reduced costs, and improved outcomes.

Modivcare is looking for an experienced Business Analyst to join our team! This position is responsible for supporting leadership by analyzing business processes, systems, and technologies to identify opportunities for improvement. The role involves maintaining and configuring various business systems, ensuring their effective operation and alignment with organizational goals.

This role...

• Assists with systems administration tasks for relevant business systems and platforms under supervision.
• Provides support and basic insights on technology updates, referring more complex issues to higher-level experts.
• Serves as the first level of technical support for teams using business systems, addressing routine issues.
• Supports team members with technology-related questions and helps implement standard solutions.
• Performs audits of business systems to ensure compliance, with guidance from senior team members.
• Maintains an understanding of business needs and processes with a focus on how technology supports daily operations.
• Maintains basic knowledge of relevant business operations and assists with project activities as needed.
• Generates routine reports to support operational improvements and tracks performance under the direction of senior staff.
• Supports the evaluation of existing business processes and suggests minor improvements with input from senior staff.
• Assists in implementing operational adjustments as needed, with supervision.
• Provides support to the reporting team in data validation as required.
• Participate in other projects or duties as assigned.

We are interested in speaking with candidates with the following...

• Bachelor's Degree required.
• Five (5) plus years’ experience in data analysis, business operations and software solutions.
• Extensive experience working with large-scale software solutions and systems.
• Or equivalent combination of education and/or experience.
• Effective communication and ability to work closely with all levels of management in varying departments.
• Strong organizational, problem solving, analytical and communication skills as well as team leadership skills.
• Must be results oriented, customer focused, and able to manage multiple projects simultaneously.
• Clearly articulate messages to a variety of audiences.
• Flexible and adaptable; able to work in ambiguous situations.
• Ability to build processes and procedures that drive results.
• Ability to motivate teams around a common goal and strive toward excellence.
• Strong Microsoft Office skills (Word, Excel, PowerPoint).
• Excellent written and oral communication and organizational skills.
• Thrives in a fast-paced environment, can learn quickly, and think creatively.
• Strong planning and problem-solving skills, excellent attention to detail an accuracy.
• Excellent verbal and written skills required, including strong presentation skills.
• Proactive, critical thinking and ability to hold processes accountable required.
• Effective program management capabilities to lead initiatives and facilitates cross-functional collaboration and support.
• Quick to execute ad-hoc projects and adapt to change.
• Proactive, critical thinking and ability to hold processes accountable required.
• Ability to make critical decisions while following company procedures.
• Ability to organize and direct oneself and effectively provide guidance.