We’re a growing company. Everything we do, we do to help people grow into the best version of themselves.

As the pioneers of hair wellness, we create natural, science-backed formulas for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets root causes of hair thinning using a patented blend of botanicals. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too—by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

We’re looking for a Business Analyst - Amazon Operations with a proven track record of testing and mapping various business processes and protocols. You will execute routine business analysis, conduct investigations, and deliver strategies to enhance Nutrafol’s business on Amazon. This position will deliver Amazon growth by providing routine in-depth analysis and reporting, uncovering insights, and influencing cross functional teams with a data driven mindset.

This role requires analytical skills, ability to prioritize tasks, manage stakeholder partners, and ability to quickly learn data mining tools and techniques. You will focus on improving operational efficiency, enhancing and evolving reporting, and presenting learnings out to the broader team.

Responsibilities

• Leverage data to provide performance reporting, conduct in-depth analysis, and derive actionable insights to inform optimization strategies for enhanced performance.
• Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
• Develop and manage communications with external agency partners and cross-functional teams to review on site performance and recommend improvements
• Drive execution of analytics projects to drive awareness and visibility of Nutrafol products on Amazon
• Identify and execute against learning objectives to drive continuous performance improvements through testing, analysis, and reporting.
• Develop presentations and reporting to communicate with executive leadership and stakeholders
• Liaise between various business departments and groups
• Assess options for process improvement, including business process modeling
• Maintain documentation regarding various projects, processes and operations
• Collaborate with project managers and cross-functional teams

Requirements

• Bachelor’s degree in business, marketing, supply chain management, operations, or related field
• 2+ years experience with analytics tools, business and shopper insights, data-driven planning and optimization within Amazon.
• Understanding of Amazon marketplace (Seller/Vendor Central) and retail eCommerce best practices
• Experience managing data analysis, including tracking and delivering data and insights to cross-functional teams to drive business decisions.
• Strong working knowledge of the full Google Suite (Excel, Word, Slides, etc.) and Slack
• Knowledge and experience working in Tableau
• Ability to demonstrate strong business judgment and attention to detail; ability to identify and articulate highest impact initiatives.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
• Resourcefulness and creative problem solving skills
• Excellent communication and collaboration skills