MillerKnoll is a collective of dynamic brands that comes together to design the world we live in.

Defines and designs systems to meet identified business partner requirements for small to medium projects, working under Work Team Leader supervision. Establishes positive working relationships within IT, with business partners, and with other functional areas of the company. Utilizes technical expertise to define, design, and implement technical solutions that meet the currently identified business requirements in a single functional area. Prioritizes and completes multiple assignments simultaneously.

Essential Functions

• Estimates requests and develops point of view documents. Prepares charter documents, establishes "rules of engagement," and creates project plans.
• Acts as liaison to multiple business units, representing their needs for functionality and system enhancements impacting the business.
• Utilizes technical expertise to define, design, and implement solutions that meet business requirements.
• Analyzes and documents current state ('As-Is') and future state ('To-Be') processes in line with project scope.
• Prepares user stories, specifications, technical designs, acceptance criteria, and validation scenarios for system enhancements.
• Maps current and revised/new technical architecture, obtaining required sign-offs.
• Designs databases, develops technical specifications, and determines unit testing criteria.
• Reviews project implementation strategy with business partners.
• Assesses impact, identifies contingency plans, and creates conversion specifications.
• Supports software development and integrated/functional testing.
• Collaborates with business partners to complete business process documentation and develop system training materials.
• Maintains user acceptance test environment, data needs, and refresh schedule, coordinating with infrastructure personnel.
• Monitors user acceptance testing, logs issues, and coordinates with development team to correct code.
• Prepares and coordinates cutover plans and implementation schedules with the infrastructure team.
• Converts and validates data, participates in training in an advisory role, and completes all required documentation, including performance to plan.
• Develops software selection criteria and leads the selection process.
• Performs additional responsibilities as requested to achieve business objectives.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor's degree or equivalent experience typically obtained by working a minimum five years in an IT environment.

Minimum five years of professional information systems work, including an understanding of hardware and software technology, and development methodologies.

LICENSES AND CERTIFICATIONS

N/A

Skills And Abilities

• Broad understanding of business processes, information flow, and related systems.
• Ability to view opportunities and solutions from a broad, long-term perspective.
• Ability to work alone, perform as a team member, and lead small-to-medium projects.
• Ability to write SQL queries, coupled with a strong understanding of database structures and relationships to support data analysis and reporting tasks.
• Experience with Agile software development methodologies, including participating in Scrum meetings, sprint planning, and retrospective sessions to ensure continuous improvement and delivery of high-quality technology solutions.
• Successful experience in achieving results on small-to-large projects that involved specifying requirements, testing solutions, documenting processes and procedures.
• Excellent interpersonal skills.
• Functional knowledge of JD Edwards, Oracle EBS or Infor ERP (LN) software is a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to perform all essential functions of the position with or without reasonable accommodations.