PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes. From the office to the classroom to the home, it helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments, and analytics in one unified platform. PowerSchool supports over 45 million students globally and more than 12,000 customers, including over 90 of the top 100 districts by student enrollment in the United States, and sells solutions in over 90 countries. Visit www.powerschool.com to learn more.

The Business / Data Analyst ensures an efficient software operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving escalated end user help requests. You will be responsible for working with the business to design, develop, implement, integrate, and support PowerSchool’s applications. This person is also responsible for defining, documenting, and implementing best practices and standards.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Business / Data Analyst analyzes client source data in preparation for an implementation and as part of data issue management during system validation. This individual serves an important role in the project to decrease project complexity and increase customer confidence in the Unified Insights products.

• Participates in mapping client source data to Unified Insights data model.
• Analyzes client data for anomalies, resolves complex join requirements, models’ new data topics.
• Acts as primary contact for clients during data validation, including test planning, execution, issue management, collaboration with development staff, and testing sign off.
• Creates diagrams, mapping documents, requirements documents, entity-relationship diagrams, and testing documentation as needed.
• Leads or participates in improving quality assurance process and automation.
• Supports Customer Success team in client management activities including project planning, communication, and design sessions.
• Actively seeks to suggest product improvements to decrease project data issues, find or resolve data issues more efficiently, and increase project profitability.
• Participates or leads mapping or analysis sessions with clients either as part of project execution or new product development.
• Understands data warehouse architecture and best practices.
• Other responsibilities as the business demands
• Whatever else asked for the good of the company goals and initiatives.

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications Include

• Bachelor’s degree in computer science or MIS major, or 2+ years of equivalent work experience
• Excellent verbal and written communication skills
• Communicates a sincere desire to provide high-quality service.
• Communicates at a level appropriate to the individual user.
• Possesses a talent for troubleshooting complex situations.
• Experience interfacing with business users and gathering and understanding their requirements.
• SQL coding/querying skills in SQL Server and/or MySQL, Oracle, Postgres, JAVA
• Experience in an Agile environment and ability to work independently and be self-directed.