Consultants. Experts. Innovators.

Rimkus is a worldwide leader in engineering and technical consulting. Operating from more than 110 offices around the globe, we provide services to corporations, insurance companies, law firms, and government agencies.

Rimkus experts specialize in forensic consulting, construction dispute resolution, solutions for the built environment, and product development support for the consumer, industrial, and healthcare industries.

Our team’s legacy of innovation traces back to 1983; our focus is on the future and finding solutions to clients’ biggest challenges. We began in the forensics business, offering our clients an array of technical specialists, scientists, and engineers. Today, we continue with this forward-thinking approach as we broaden our capabilities by adding new experts and companies to our collaborative team with an increased focus on the construction, maintenance, sustainability, and operations of the built environment.

Reporting to the Business Systems Manager, the Business Analyst will provide a detailed understanding on the features and functionality of D365 from the user and technical aspect and how the business process is achieved using the application. The Business Analyst will apply proven communication, analytical, and problem-solving skills to implement new and enhanced applications through the Solution Delivery Life Cycle.

Dynamics ERP experience is a requirement!

Responsibilities

• Accountable for D365 ERP for ongoing support and enhancements, business requirements definition, end user access, and configuration.
• Ensure quality and timely delivery of support to end users by documenting application support procedures for Tier 1, 2 and 3 support groups.
• Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of business applications.
• Work with Business System Manager and team to analyze and validate the business needs of project stakeholders.
• Complete applicable project-related documentation, including design specifications, application test plans, test cases and scripts, as well as end-user and system admin guides.
• Perform impact analysis of changes to an application or technology platform.
• Manage small to medium-sized solutions, including minor enhancements, reports development, and operational support ofD365.
• Work closely with the Applications Support, Service Delivery, and other Application Management teams to ensure business systems and system implementations are supported appropriately.
• Participate in Project Intake Phase to help develop appropriate time and cost estimates for discovery and high-level requirements definition.
• Contribute to the technology roadmap for selected business applications and systems.

Qualifications & Requirements

• Bachelor's degree in finance, business administration, information systems, computer science or a related field
• Strong understanding of global corporate finance, business operations and global Dynamics 365 ERP systems
• Understand financial reporting and various financial and business processes including but not limited to order to cash, billing, purchasing, financial close, and project management.
• Advanced Microsoft Excel skills
• A strong aptitude for problem solving and data analytics.
• 3-5 years’ Finance operations experience, with strong interest in technology in particular Microsoft Dynamics
• Experience in solution development life cycle, including design (creating functional/technical specifications), test scripts, system administration, and support documentation.
• Experience gathering and analyzing business requirements and turning those into technical requirements.
• Experience evaluating business processes and workflows and finding ways to optimize or automate those processes systematically.
• Deep understanding of intersection of business and technology to readily engage in issue resolution and investigation for complex financial challenges related to integration and reporting.
• Demonstrated proficiency in performing product evaluations, product selection, integrating infrastructure components and developing reusable set of application services to be used across a suite of applications.
• Proficiency in developing SQL queries and extracting data from databases and understand complex database schemas and database objects.
• Experience working in a tiered service delivery framework (e.g., Tier 1, Tier 2 and n-Tier support levels) environment.
• Experience working in a multi-client environment.
• Proven track record of service delivery, client/customer focus and relationship management.
• Ability to work with multiple vendors, consultants, and external parties as part of the ongoing application support and development.
• Excellent written and oral communication skills.
• Ability to communicate/collaborate effectively with clients, management, and project teams.
• Excellent interpersonal skills.
• Excellent organizational, planning and time management skills.
• Excellent analytical, problem-solving capability, and ability to translate analytical findings into actionable recommendations and processes.
• Ability to work in a fast-paced environment with conflicting deadlines and changing priorities.
• Results driven, and deadline oriented.

Experience Required

• Experience in designing and implementing D365 solutions for global organizations.
• 4+ years of experience with configuration and customization of D365 Finance and Project Operations
• Past CRM experience is a plus, specifically D365.
• Past HRIS experience is a plus.