Our founders, Rick and Patty Arvielo, each contributed their strengths in creating a business that leverages technology and streamlined operations to maximize lending efficiency.

Drawing on his technical aptitude and expertise in mortgage efficiency, Rick designed the New American Funding business model around time saving software. Our cutting-edge marketing and technology efforts allow us to compete with large banks. Patty's extensive mortgage background was crucial in shaping the company, and she was instrumental in bringing the entire loan process in-house.

Position Summary: The Business Analyst plays a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. Working at the intersection of business and technology, the Business Analyst will have a thorough understanding of business processes and data analysis, while continuing to develop their analytical, organization, and communication skills.

Responsibilities:

• Eliciting, analyzing, specifying, & validating requirements and creating workflows, user stories or defect reports.
• Be fully aware of the backlog’s health and manage the progress and maintenance.
• Work with the product managers and A.D. to understand the business vision, priority, and expectations.
• Present new ideas, tools, and resources to improve the product evolution process.
• Run scrum team, as they will look to you for guidance on the products and feature workflows.
• Take initiative to respond to all team’s communication to ensure that development continues to move forward.
• Owns and brings to fruition all features that they are responsible for.
• Makes final decision on priority of defects and/or user stories.
• Ability to liaison between lines of business and the Data team, while working with a wide range of stakeholders and collaborating with your team
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Write requirements and documentation for with consistency & accuracy
• Manages the prioritization, including business value, of product items
• Assists Data team with removing impediments and blockers
• Works on backlog items and feature readiness by partnering up with support, training, client’s stakeholders, requestors, and SME’s of any other business units
• Steps outside of the comfort zone to learn new skill sets that pertain to our product team needs
• Takes initiative to partner with the training teams to ensure that the details being communicated out in the field are in line with the details of the feature
• Play a large role in UAT to ensure a successful release
• Maintain a positive and excited attitude so your team feeds off that energy
• Does not wait to be approached by business, always come to business first
• Attends backlog refinement and conducts refinement review
• Works hand in hand with scrum masters to ensure team readiness for sprint planning, sizing, sprint completions, demos to business, and meeting release dates
• Being available and providing clarification and removing ambiguity to scrum team regarding any stories or features
• Assists in all scrum ceremonies and managing sprint completion
• Expectations are not limited to the above

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Desired Education/Experience:

• BS/BA degree

• Business Analysis Certificate

• At least 3 years’ experience in this field of work is preferred

• Previous Business Analyst experience in Mortgage industry

• Proficiency in cloud environment. Snowflake, S3, Azure

• Proficiency in business applications, data usage, and management

• Expertise managing backlogs and creating various reports (burndown, velocity, capacity, etc.)

• Proven self-starter strong communication and presentation skills with ability to translate complex business problems and solutions into easily consumable content

• Experience with Agile and Scrum methodologies and PMO

• Strong internal and external customer focus

• High-level proficiency in MS-Office products and working knowledge

• Advanced proficiency with user story definition, acceptance criteria writing in addition to facilitating highly effective refinement sessions