Dividend, a division of Fifth Third Bank, is a leading fintech point-of-sale lender for home improvement and solar financing solutions to property owners. From solar, air conditioners and roofing to windows and doors, Dividend is your one-stop lender for all your home improvement financing needs.

All lending is originated by Fifth Third Bank, National Association. Member FDIC. Equal Housing Lender. For solar and certain home improvement loans, Fifth Third Bank does business under the trade name Dividend.

Our team is growing:

Assist in defining application and project scope/objectives through research, fact-finding, and applying a basic understanding of business, applications, and industry requirements. Coordinate business requirements definition ,development, testing, implementation and support for new and existing systems. Identify research and analyze production problems, develop solutions and coordinate resolutions.

As a Dividend and Fifth Third Bank team member, you will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

A day in the life:

• Review operational procedures and methods and recommend changes for Improvement with an emphasis on automation and efficiency.
• Plan, Test, and implement new applications, enhancements and/or conversions.
• Analyze data to determine potential issues for post conversion Process. make recommendations to management for options to Resolve Outstanding issues.
• advise of process improvements, documentation enhancements, and system control improvements to enhance Processing capabilities and minimize risk.
• Participate in project work, including analysis, requirements definition and testing.
• partner with the technical areas in the research and resolution of system and process problems.
• May Serve as administrator for databases and applications used in the department.
• Serve as subject matter Expert for Customers and facilitating customer Issue resolution.
• assist in Monitoring system and operational Controls identifying areas of risk and suggesting possible improvements.
• Other projects as assigned.

Our newest teammate will have:

• Bachelors degree or equivalent work experience.
• Minimum 2 years work experience in banking, financial services or operations. Project management experience preferred.
• Strong verbal and written communication skills; ability to communicate with discretion.
• Ability to persuasively Communicate ideas to other area managers and upper management.
• high level of analytical and technical skills required to interpret and Analyze system data.
• Deadline and task-driven.
• proven problem-solving skills.
• Strong multi-tasking skills.
• Advanced PC skills, specifically with Word, and Excel spreadsheets, downloading, importing and exporting files. experience with access, PowerPoint, and Outlook preferred.
• Ability to work with minimal supervision.