Interactive Strategies is a full service digital agency whose strength lies in understanding the complex relationship that exists between strategy, design, content, usability, technology and marketing. By addressing each of these areas equally, we create meaningful web experiences that provide a measurable return for our clients.

Each principal at Interactive Strategies comes from a large agency background where they helped shape online strategies for leading firms, including First USA/Bank One, DuPont, Accenture, Bacardi, Budget/Avis, Royal Caribbean, Ford and more. Now working together, each member of Interactive Strategies’ team is committed to providing superior client service and attention to detail.

If you are a detail-oriented, creative problem-solver who loves to deliver on the promise of digital to improve lives, then the Digital Business Analyst role at Interactive Strategies is for you.

As our new Digital Business Analyst, you will work with a talented team of account managers, designers, and developers to carefully document functional and technical requirements that lay the foundation for our web projects' success. You will also be instrumental in providing oversight to ensure we have properly implemented those requirements. Plus, you'll be doing it for exciting and meaningful non-profit, association, and corporate clients who are making a positive impact in the world.

a Little About Us

We're a well-respected interactive agency in downtown Washington, DC, known for deep strategic thinking. We strive to cultivate a collaborative, innovative environment where people feel valued, respected, and free to push creative boundaries—all while finding balance between work, home, and life outside the office.

Responsibilities

As a Digital Business Analyst, you will have a broad range of responsibilities in shaping the future of the company and developing websites on behalf of our clients. These responsibilities include, but are not limited to:

Manage the business requirements process, coordinating with the client and internal teams to define, clarify and finalize requirements for Web applications:

• Establish requirements delivery and review schedules
• Perform critical analysis on information consolidated from multiple sources; identify and resolve conflicts, and break down high-level information into detailed, workable technical requirements for development teams
• Create user-interface flow diagrams that help visually demonstrate system architecture, integrations and create requirements documentation
• Develop documentation that effectively translates proposed wireframes into detailed functional requirements
• Serve as a cross-check during the development of wireframes to ensure they do not pose undue technical challenges later in the development process.
• Coordinate activities and tasks through Teamwork, including scrum master tasks and other best practices constructed during agile development.

Manage integration testing, user acceptance testing (UAT) and functionality testing:

• Review development deliverables to ensure they meet requirements and quality standards
• Validate and resolve UAT issues with the development team
• Report progress of QA tasks to the project team.
• Create automated testing scripts and test cases

Conduct accessibility testing using Silktide or similar products.

Identify opportunities for process and tool improvements and drive those from concept to implementation.

Requirements

We're looking for someone with talent and a passion for technical analysis and requirements for development who has the following:

• Minimum of 4 years' experience in writing technical requirements
• 4+ years of experience working on complex web development projects and exposure to QA testing including writing test scripts and automated testing
• Experience with content-management systems, such as Drupal, Sitecore or WordPress
• Experience with development methodologies (Agile, SCRUM, etc.)
• Extremely proficient in Teamwork and Teamwork Spaces
• Experience with Silktide or similar accessibility software
• Experience with Axure or Figma highly desired
• Strong verbal and written communication skills with the ability to describe the technical concepts to both technical and non-technical audiences
• Ability to think strategically and create innovative solutions to complex technology problems
• Strong organizational skills, with the ability to work across multiple projects and multi-task while still meeting deadlines
• Extremely detail-oriented with a strong passion for your work
• Curiosity to learn about new web technologies
• Desire to seek professional development opportunities and participate in the broader technology community

Qualities you bring to the table

While we value your analyst skills, your ability to thrive in our environment is equally important. Therefore, we're looking for a candidate with the following characteristics:

• Creative. You bring passion to your work and find creative ways to problem-solve with clients
• Collaborative. You lead the collaborative process to finalize the functionality of all deliverables
• Strategic. You understand communication is at the heart of creating a positive client experience and can maneuver through challenging situations with ease
• Intuitive. You're someone with that canny ability to always think one step ahead and see where the world is headed
• Committed. You're committed to valuing diversity and contributing to an inclusive working and learning environment
• Confident. You're friendly, professional and poised, whether you're brainstorming with our team, running meetings or making client presentations
• Passionate. You love what you do, give everything you've got and are continually seeking ways to grow in your craft
• Friendly. You work well with the team and appreciate feedback. You contribute ideas in a positive manner. You're also a great listener