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Symetra
is hiring
Business Analyst
About Our Company
Symetra is a financial services company offering annuities, life insurance and employee benefits that help people create secure retirements, protect their families and get benefits at work. We are headquartered in Bellevue, Washington, and have offices across the country.
Job Description & Responsibilities
We have an exciting new opportunity to join Symetra as a Business Analyst, supporting our Digital Communications initiative.
As a Business Analyst, you’ll be a key member of the team that supports our digital communications capabilities. In this role you will be responsible for collaborating with partners, capturing requirements, and facilitating testing to ensure successful implementation of capabilities across the enterprise.
What you will do
- Establish relationships with business partners including users, project team and management at all levels
- Handle changes to requirements and provide basic assessment of impact to scope of projects.
- Accurately detail the requirements so that the collaborators understand and can review.
- Validate requirements to meet partner needs.
- Have a good understanding of business functions such as Service and Operations, Sales and Distribution, Compliance etc.
- Leverage basic models to provide insight into opportunities for improvement.
- Assess proposed solutions to find fits the business need, identify gaps in solution, and determine vital workarounds or changes to the solution.
- Analyze and document test plans, test cases and results
Requirements
Who you are
- Analytical thinking and a problem solver
- Ability to take basic to moderately sophisticated information that is abstract and ambiguous and prioritize into relevant facts for business partners to understand.
- Understanding how a system change affects the whole system itself and all downstream systems, interfaces, workflow and processes
- Ability to come up with new insights and applying these to resolve existing problems or needs.
- Ability to identify moderately complex problems and can help identify possible solutions to ensure the objectives of business partners are met.
- Understanding of business environment, operations, process and practices relating to: basic business functions and operations, organization structure, regulatory, compliance and governance frameworks
- Understanding of company products and business model, as well as some industry product knowledge.
- Good understanding of how products are supported by multiple systems and how simple changes in the product impact those systems.
- Excellent oral and written communication skills with the ability to adjust according to the audience
- Ability to facilitate large and small group sessions ensuring success through preparation and attention to detail.
- Ability to look holistically across all systems, interfaces, extracts and processes to determine potential impacts.
What we offer
Why work at Symetra
Here’s what some of our employees have to say about why they work at Symetra:
“Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued.” Vernell K. – Auditor
“We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” Stephanie F. – VP Customer Service & Operations
What we offer you
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are crafted to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $56,600 - $94,300 plus eligibility for annual bonus program.
