We are an award winning marketing services firm that merges storytelling and technology to bring health, wealth and happiness to the world. Here, the potential is limitless. People come to MERGE looking for a new way; for ideas and solutions that will make an impact. Our name reflects our belief that a collaborative approach across all disciplines leads to better results. With offices in Chicago, Boston, Atlanta, New York, Los Angeles, Kansas City, and Montreal we continuously seek and make new connections through creative and technology. We’re here for the strivers––those who are ambitious and want to emerge to the top.

As our Business Analyst, you will…

Be Accountable and Responsible

Leading the requirements gathering process and work closely with a project's stakeholders to understand the business issues and challenges of our client's organization, and to recommend solutions that enable our clients to achieve their goals and our teams to meet their expectations. You will work closely with Strategy, Creative, Technology, User Experience, Quality Assurance, and Development teams to understand, analyze, and document requirements and deliver functional specifications for project delivery.

• Lead requirements gathering processes with clients and internal stakeholders to produce documentation for product delivery. Translate the "what" from the business requirements into the "how" in functional requirements. Create design specifications, user scenarios, process flow diagrams, and acceptance criteria.
• Support agile processes to ensure timely project delivery. Including partnering in feature backlog prioritization, user story and task creation.
• Connect the dots between our clients, Strategy, Creative & Technology, User Experience, Quality Assurance, and Development teams to ensure our business goals are being met.

These Are The Qualifications We’re Looking For

• 1+ years of experience working in an ad agency, software development, or consulting firm.
• 1+years experience documenting requirements and product specifications for complex websites, intranets, and mobile applications
• 1+ years of experience using Scrum, Agile, and/or Waterfall Methodologies
• Ability to think critically, with strong analytical skills to recommend creative solutions to our clients’ business challenges.
• Self-motivated, quick and resourceful
• Extremely detailed, oriented, and organized with exceptional time management skills
• Excellent communication & ability to excel in a very collaborative work environment
• Understanding of the technical anatomy of an email
• CRM platforms and HTML experience is a bonus!