Bridge is a digital platform that connects middle-market businesses with a diverse network of debt capital providers. Through Bridge, businesses and real estate developers gain access to a transparent, simple, and competitive financing process, while lenders expand their reach to connect with new target market clients.
Lenders on Bridge include Regional and National Commercial Banks, Community Development Financial Institutions (CDFIs), Minority Depository Institutions, and Private Lenders. Bridge also has certain family office direct lenders which offer customized lending products through Bridge. Bridge has also established corporate partnerships with industry leaders such as Walmart, Hilton, Best Buy, Chipotle, and Verishop, and is backed by investors including TTV Capital, Citi, US Bank, Fin Capital, Correlation Ventures, Fifth Third, and more.
By streamlining access to capital and fostering valuable connections between businesses and lenders, Bridge is dedicated to driving economic growth and supporting business expansion across various sectors.

About this Position:

We are seeking a Business Analyst to help drive process improvement and work closely with our design, engineering, and product teams. This position offers a unique opportunity for individuals who are eager to apply their problem-solving and operational skills in a fast-paced fintech environment. This role will focus on optimizing internal processes, enhancing the user experience on our platform, and supporting the development of new features and enhancements.

This role is a key member of our product team and reports to the Product Manager.

How you will make an impact:

• Collaborate with design, engineering, and product teams to improve operational efficiency and user experience across the Bridge platform.
• Identify inefficiencies and implement process improvements that drive business outcomes, focusing on platform optimization and user experience.
• Gather and document business requirements for new features and enhancements, working with stakeholders to ensure alignment with business goals.
• Test and implement platform enhancements, working closely with the product and engineering teams to track performance metrics and ensure a successful rollout.
• Drive change management processes to ensure that new processes and features are smoothly integrated and adopted across the company.
• Influence product development by providing critical feedback and collaborating with the product and technology teams to shape the platform’s evolution.

What you bring to the team:

• 1+ years of experience in a business analyst or process improvement role.
• Proven track record of successfully identifying inefficiencies and implementing process improvements.
• Strong communication and collaboration skills, with the ability to work across teams including product, design, and engineering.
• Proactive, solution-oriented mindset with a passion for optimizing processes and improving user experience.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.