American Express
is hiring
Business Analyst
About Our Company
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
Job Description & Responsibilities
Join Team Amex and let's lead the way together.
Purposeful, ambitious, insatiable, analytical, collaborative and courageous are the hallmarks of our Credit and Fraud Risk team. This critical team is responsible for managing enterprise risks through the customer lifecycle and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.
- CFR Operational Excellence aims to ensure that the business unit has a robust first line of defense, actively supporting the Business in delivering on its business objectives and demonstrating an effective control framework, ensuring:
- Robust, sustainable core processes that drive high levels of process quality
- Strong governance and control practices and accountability - local and central
- Product and processes that comply with applicable laws, regulations and policies, with effective controls and rigorous testing to prove
Requirements
Minimum Qualifications:
- 1+ years' experience in either of the three core teams
- Ability to drive project deliverables to achieve business results
- Ability to work effectively in a team environment
- Strong communication skills
- Ability to learn quickly and work independently with sophisticated, unstructured initiatives
- Ability to integrate with cross-functional business partners worldwide
- Knowledge of MS Office - PowerPoint, Excel
Preferred Qualifications:
- Bachelor's degree in field required (e.g., Finance, Statistics, Economics, Engineering, or Operations Research); advanced degree (Masters+) is a plus
- Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus
What we offer
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.