Unilever
is hiring
Business Analyst, Customer
About Our Company
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
Job Description & Responsibilities
The position will focus on supporting Customer Business Manager at Walmart. This position will entail proactive analysis of current business trends, which includes identifying future opportunities and minimizing potential risks to the existing business. The position will require proficient skills in managing Walmart’s Retail Link system, Nielsen and Hyperion/Essbase sales reporting system. The person is responsible for weekly reporting and analysis. The position will involve customer service follow up to ensure service level goals are met. Significant interaction with the customer and cross functional teams is required.
Who You Are & What You’ll Do
- In depth analytical support focused on business solutions. The person loves analytics and is expected to develop a strong working knowledge of reporting systems and demonstrate the ability to capture information to incorporate into insight based selling stories via Excel and PowerPoint presentations, providing regular business updates and bringing new opportunities to the Customer Business Manager.
- Understand and use of Walmart’s Retail Link, Item 360 and Luminate systems, to look into customer trends, pricing trends, dollar & unit trends, inventory management & promotional evaluation management.
- Will assist in customer administration, which includes completing all customer new item merchandising forms, item set up/maintenance, and contracts on a timely basis to ensure compliance with Unilever audit procedures.
- Retrieve and analyze Nielsen/IRI, Numerator and Merlin data to provide professional presentations in Power Point on brand and category trends (to include market share and distribution/ranking reports).
- Own a relationship directly with Walmart staff on a weekly basis. Strong understanding of Walmart’s Go to Market strategy and strong communication and customer focused mindset are critical to servicing the customer in this role.
You’re a born leader: At Unilever, everyone has a responsibility to take the lead, and everyone has an opportunity to make a difference. Leadership is about impact and behavior, not job titles and work levels – it is everyone’s business, not just manager’s business.
You’re a dot connector: Seeks to understand broader team business goals and plans and ensures that goals/plans business unit are not in conflict; shares best practices.
You’re a changemaker: Focuses effort on continuous improvement, work simplification, the elimination of non-value-added work, and team excellence.
Requirements
What You’ll Need To Succeed
- Bachelor’s degree required, preferably in business or marketing with some experience with Nielsen, Wal-Mart Retail Link and Merlin is preferred.
- Customer management, customer service or finance background is a plus.
- Breakthrough Thinking - The position will require initiative on the part of the person to work independently and deliver results.
- Problem Solving -Will need to exercise good judgment and routinely make decisions to support the day to day business.
- Organizational Awareness - Will need to reach out to many different levels of the organization in order to solve problems and gather information for decision making.
What we offer
Pay: The pay range for this position is $67,000 to $100,500. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
