The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world.

We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

The Business Planning Analyst will analyze key business data, lead annual planning, and complete reporting needs for both International Services (ISD) and Service to the Armed Forces/International Services (SAF/IS). The Analyst will provide quantitative and qualitative analysis and support, create reports and visualizations in PowerBI and on other reporting platforms, and support organizational target-setting and KPI monitoring. The Analyst will support business unit planning processes, including in areas such as business development, workforce / level of effort planning, programmatic planning, and business information systems. As a member of the Business Planning and Analysis team and all of Quality, Data, and Learning, the Analyst will provide support, development and/or leadership guidance to a team of volunteers who support all activities across planning and analysis in both ISD and SAF/IS.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Responsibilities

• Provide program planning support through data analyses. Conduct research and business plan analysis. Identify trends and opportunities for learning and continuous improvement, and develop recommendations for complex issues.
• Working with business unit leaders, facilitate annual planning processes in both departments. Support planning needs. Plan and facilitate regular reviews of results to plan.
• Participate in projects and operations as a subject matter expert to develop complex solutions and concepts including, but not limited to analysis, reporting, budget, and scheduling.
• Conduct risk, resource, cost-benefit, variance, impact and/or other complex analyses. May develop metrics for and monitor performance of business unit, organization, projects, key initiatives and/or business operations.
• Develop complex modeling and reporting tools or other systems for monitoring and analyzing performance or data integrity for internal/organizational KPIs and mission projects and programs, including international grant-funded projects. Create reporting and visualizations that provide proactive decision support to business unit leaders.
• Liaise with system administrators and system product owners to ensure effective data governance in business systems, including Salesforce-based applications. Support departments with system usage and adoption, and create reports to facilitate monitoring and decision-making.
• Typically coordinate certain operational support activities on behalf of business unit such as workforce / level of effort planning, and programmatic planning. Collaborate closely with Research & Evaluation and Project Management team members to ensure effective and efficient cross-departmental decision support.
• Mobilize and empower a team of business planning and analysis volunteers.

Scope

Individual contributor who is fully proficient in applying subject area knowledge and expertise. Ability to execute complex or specialized projects. Work independently and collaborate with team members and peers; coach or instruct volunteers.

Competencies

• Effective Communication
• Teamwork and Collaboration
• Analysis
• Critical Thinking
• Adaptability
• Strategic Thinking
• Project Management
• Relationship Management
• Organizational savvy

Qualifications

Education: Bachelor's degree required.
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Knowledge of applicable principles, concepts, practices, and standards. Good interpersonal, verbal, and written communication skills. Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Experience with PowerBI strongly preferred. Experience with Salesforce-based applications strongly preferred. Ability to work on a team is a must, as well as the ability to work independently with general guidance.

Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.

• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined