Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) when conventional approaches are not enough to drive change and achieve results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services.

A&M’s leadership is about a bias towards action and the willingness to tell clients what we think is needed. Our restructuring heritage sharpens our ability to act decisively.

Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our independence/objectivity.

These are the core differences that distinguish us from other management consulting firms.

With over 8,000 people across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, help organizations transform operations, catapult growth and accelerate results through decisive action. Comprised of experienced operators, world-class consultants, former regulators and industry authorities, A&M leverages its restructuring heritage to turn change into a strategic business asset, manage risk and unlock value at every stage of growth.

We are seeking Business Analyst (BA) with a minimum of 7-10 years of business analysis experience. The BA is responsible for gathering and maintaining the integrity of the requirements throughout the project or program lifecycle. The primary role of the BA is to gather business, report and data requirements, maintain relationships with the business, and drive standard business processes across the IT projects. The BA should understand business priorities and the relative importance of their projects. This analyst can identify multiple approaches to problem solving and recommend the best solution. A BA must conduct thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes, develop use cases/stories, and manage requirement changes. Furthermore, a BA must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams.

Essential Functions:

• Utilizing key stakeholders and other available resources research, facilitate discussions, analyze and evaluate options and provide recommendations to the Project Manager.
• Conducts business needs and functional/non-functional requirements elicitation and complete functional requirements documentation through the full sign off process for project documentation.
• Builds a through understanding of the business’s processes, requirements, and the systems they leverage to run their business.
• Develops a deep understanding of the IT solutions/products for the business areas they support.
• Documents procedure and policy changes from current state model showing future state impacts of the changes and manage through the full sign off process.
• Decompose high-level business and user requirements into functional requirements.
• Define quality attributes, external interfaces, constraints, and other nonfunctional requirements.
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate.
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Participate in requirements prioritization.
• Oversee requirements tractability across project lifecycles.
• Collaborate with Quality Control, Project Managers, Technical Leads and Business Leads to ensure Business acceptance.
• Support/perform Quality Testing on Projects when needed.

Firm Interactions:

This section describes the degree of contact the employee will have across the firm.

• Continuous contact with the global Business Team(s), Project Managers, Engineers, Software Developers and QA Analysts;
• Continued contact with project stakeholders.

Experience: 7-10 years plus of direct experience as a Business Analyst.

Required Skills:

The list below is measurable or observable knowledge, skills, abilities, and/or behaviors that are required to succeed in performing the essential functions.

• Minimum of 7-10 years of previous experience as a Business Analyst (including requirements development, RFP/RFI, software section, report requirements, data analysis, business process documentation)
• Minimum of 7-10 years of experience support 3rd party solutions
• Demonstrates strong analytical acumen including thorough understanding of how to interpret customer business needs, model business functions, and translate them into application and operational requirements.
• Strong collaboration, relationship building, multi-tasking and organization skills.
• Strong oral and written communication skills, taking a lead role in coordinating efforts.
• Demonstrates proven ability to prioritize team tasks and drive other project team business analysts toward successful project completion.
• Excellent research and analytical skills.
• The ability to turn complex concepts into simple language.
• Finding patterns and trends in the analyzed data.
• Demonstrates thorough knowledge of the professional services industry and trends.
• Proficient skills in Microsoft standard desktop applications including Word, Excel, PowerPoint, Visio, Teams.
• Ability to work in a rapidly changing environment, and interact daily with all levels of staff, including Project Managers, system developers, engineers and Operations team members.

The list below is measurable or observable knowledge, skills, abilities, and/or behaviors that are required to succeed in performing the essential functions.

• Professional and positive approach
• Diligent with attention to detail
• Ability to cope under pressure
• Collaborates well
• Dynamic and vigorous
• Self-motivated & self-sufficient
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Effective communicator at all levels
• Team player, and able to work on own initiative
• Assertive, adaptable, and creative
• Strong analytic ability
• A can-do attitude and willingness to go the extra mile when required.

PREFERRED SKILLS:

• Experience with Agresso/Financial Systems
• Experience with ITSM/ServiceNow
• Experience with Workday/HRIS Solutions
• Experience with Salesforce/CRM