Cie is a venture studio that serves as an innovation lab and accelerator for bold entrepreneurs who want to transform disruptive ideas into thriving ventures.

Cie blends Silicon Valley DNA with the business maturity of serial entrepreneurs, seasoned venture capitalists, and Fortune 500 executives. Combined with the team’s strategic and operational expertise in technology, product development, brand building, and customer acquisition, Cie consistently drives positive outcomes across a wide range of business challenges.

Cie's venture portfolio includes Cie Games (acquired by Glu Mobile), Nativo, ASAP Tire (acquired by Tire Rack), Titan School Solutions (acquired by LINQ), Performa Labs, Longève Brands and a growing list of emerging start-ups. Cie’s leadership team has served key roles at transformational companies such as Amazon, eBay, Yahoo!, Overture, Pepsi, Nestlé, Saks Fifth Avenue, Goldman Sachs and Internet Brands.

We are seeking a skilled Business Analyst to play a pivotal role in shaping our strategic direction through comprehensive customer insights and strategic analysis.

Key Responsibilities

Customer Insights:

• Design and execute studies to gather customer insights.
• Write specifications and user stories.
• Develop hypotheses on major problems to solve and use them as a basis for ideation.
• Facilitate customer cohort discussions, manage questions, analyze results, and validate prototypes through customer feedback.
• Present findings and actionable insights to senior management.
• Product features confirmation (ensure features match vision they started with/customer needs)
• Conduct thorough and creative market research to evaluate company position relative to competitors.

Strategic Analysis:

• Synthesize company, competitor, and customer information to identify key problems and opportunities.
• Create associations and sequence information to develop clear, data-driven recommendations.
• Interpret complex specifications into actionable engineering documentation.

Some travel will be required – about 20 days/yr.

Qualifications

• Experience in the Education industry (K-12)
• Experience with state reporting.
• Proven experience in market research and customer insights.
• Strong analytical and problem-solving skills.
• Ability to ask the right questions and read between the lines to determine customer needs.
• Strong critical reasoning skills.
• Excellent communication and presentation skills.
• High tolerance for ambiguity and ability to work independently.
• Bonus points for experience in product management and QA.