Valorem Reply, part of the Reply group, is a leading digital transformation firm that provides innovative solutions to help businesses succeed as modern enterprises and market leaders. As a prioritized Microsoft Cloud Solutions Partner, we apply tailored strategies and cutting-edge technologies to support you wherever you are on your transformation journey. Our services encompass several solution areas:

IT Modernization:
Navigate changing infrastructures and innovation opportunities with custom cloud engineering and migration-accelerating frameworks to maximize your investment and reduce downtime.

Data & AI:
Unlock the value of your data and leverage the cutting-edge technologies of AI to drive business outcomes.

Security:
Protect and govern your organization with the right technologies, policies, processes, and skills to operate at cloud speed.

Product Transformation:
Define, build, manage and maintain revenue-generating, cloud-based platforms for your customers and partners with agility and scale to capitalize on new markets, geographies, ecosystems, and business models.

Digital Workplace:
Embrace the future of work with modern collaboration and communication tools that create a better employee experience and drive operational efficiencies with the flexibility and security to prepare for market disruptions.

At Valorem Reply, we know technology investments are only as successful as the people using them and the processes in place to optimize them. Every solution delivered incorporates our three-pronged approach to digital transformation success: people, process, and technology. On time and on budget are status quo. We’re raising the bar with value-add services in every project we deliver, including UX Design, Digital Strategy, and Adoption & Change Management.

As a Business Analyst at Valorem Reply, you are a strategic consultant, working with customers to understand their business, their current problems, and their future opportunities. You have demonstrated the ability to see the “Big Picture”, driving positive changes within their organization and building trust along the way. A liaison between our delivery teams and our customers, you work collaboratively to create amazing customer experiences. Our consultants are nimble and think iteratively, embracing agile practices to bring value to our customers quickly. You use data to create stories that inform your business decisions. In short, you think of the customer’s business as your own

Responsibilities:

• Own the business relationship: Own the customer relationship, learning about the customer's business, their tolerance for risk, the reward for solving their problems, and their long and short-term business goals. Be an advocate for their business while at the same time balancing what can and must be implemented to solve their problems and/or grow their business.
• Elicit requirements: Elicit requirements and resolve conflicts using customer interviews, requirements workshops, business cases, use cases, business process analysis, user feedback, analytics, etc.
• Identify solutions: Be a driver within Valorem Reply, proactively communicating, collaborating, and educating to identify solutions that delight our customers.
• Document solutions: Organize, harmonize, critically evaluate, decompose, and simplify business needs into a set of clear, understandable, and technology agnostic business requirements and user acceptance criteria.
• Manage the work: Own or assist managing a product backlog, including the mapping of features and user stories to ensure logical and continuous product improvement. Create, manage, and own epics, features, and user stories (includes creating acceptance criteria using Gherkin and/or other methods, documenting testing considerations, and ensuring stories meet the definition of ready for development).
• Liaison to development teams: Proactively communicate and collaborate with all internal stakeholders to educate and explain the business value of the work that you are asking dev teams to deliver.

Minimum Requirements:

• Bachelor’s degree or higher in Information Technology; MIS, Computer Science, or related field
• Minimum 5 years IT consulting experience in a Business Analyst role
• Minimum 5 years in a Business Analyst role working with digital platforms, e-commerce web sites, digital analytics, etc.
• Experience working on Agile teams (Scrum, Lean, Kanban, DevOps, etc.)
• Experience leading requirements gathering meetings with external customers
• Minimum 5 years translating requirements into solutions
• Minimum 3 years working on web application and/or mobile app development
• Minimum 3 years working in agile/scrum environment
• Minimum 3 years writing user stories and acceptance criteria