The City of Atlanta remains a transportation hub, not just for the country but also for the world: Hartsfield-Jackson Atlanta International Airport is one of the nations busiest in daily passenger flights. Direct flights to Europe, South America, and Asia have made metro Atlanta easily accessible to the more than 1,000 international businesses that operate here and the more than 50 countries that have representation in the city through consulates, trade offices, and chambers of commerce. The city has emerged as a banking center and is the world headquarters for 13 Fortune 500 companies.

Atlanta is the Capital city of the southeast, a city of the future with strong ties to its past. The old in new Atlanta is the soul of the city, the heritage that enhances the quality of life in a contemporary city. In the turbulent 60's, Atlanta was "the city too busy to hate." And today, in the 21st Century, Atlanta is the "city not too busy to care".

For more than four decades Atlanta has been linked to the civil rights movement. Civil Rights leaders moved forward, they were the visionaries who saw a new south, a new Atlanta. They believed in peace. They made monumental sacrifices for that peace. And because of them Atlanta became a fast-pace modern city which opened its doors to the 1996 Olympics.

Die-hard Southerners view Atlanta as the heart of the Old Confederacy; Atlanta has become the best example of the New South, a fast-paced modern city proud of its heritage.

In the past two decades Atlanta has experienced unprecedented growth -- the official city population remains steady, at about 420,000, but the metro population has grown in the past decade by nearly 40%, from 2.9 million to 4.1 million people. A good measure of this growth is the ever-changing downtown skyline, along with skyscrapers constructed in the Midtown, Buckhead, and outer perimeter (fringing I-285) business districts.

As a Business Analyst in the Mayor’s Office of Strategy, you will support the planning and execution of critical mayoral and city-wide strategic plans and initiatives. Your role includes leading business analysis efforts and utilizing data insights to drive decision-making and enhance operational efficiency. You'll collaborate with stakeholders to gather requirements, develop documentation, and analyze current processes to support continuous improvement. Your role also provides project management support by facilitating cross-functional collaboration to design, test, and implement solutions. You'll also manage relationships through workshops and presentations to stakeholders, ensuring effective communication of findings and recommendations. This position reports to the Executive Director.

Knowledge, Skills, And Abilities

Business and data analysis

• Perform data analysis to support decision-making and identify opportunities for improvement
• Develop and document detailed business and functional requirements
• Conduct thorough analysis of current business processes and systems

Project management support

• Gather and document business requirements from stakeholders and end-users to create RFPs, SOPs, maintenance manuals, checklists, quality control, and project documentation

• Collaborate with cross-functional teams to design, test, and implement solutions

• Assist in the implementation and rollout of new processes and systems

Relationship management

• Conduct workshops and meetings with stakeholders to present findings and recommendations
• Create reports and presentations to communicate analysis results and project status
• Provide support and training to end-users on new processes and systems

List the essential job duties that are specific to the position. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

% Of time spent on each duty annually.

The total should equal to 100% (duties can be grouped if needed)

• Business analysis

50%

• Project management support

30%

• Relationship management

20%

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Qualifications

• Bachelor’s degree
• Resides in metro-Atlanta area
• Proven experience as a Business Analyst or related role (e.g., Data Analyst or Financial Analyst)
• Strong research, analytical, and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Solid understanding of government and business processes, workflows, and operations
• Proficiency in business analysis tools and techniques
• Proficiency in financial modeling, market research, and strategic planning

Preferred Requirements (separate from minimum requirements and not required to qualify for the job)

• Lean Six Sigma certification
• Experience in external or internal consulting