Frequence is a leader in local advertising sales automation. Unlike other workflow software, Frequence is the most complete system on the market, connecting all aspects of digital advertising—sales, operations, and reporting—from beginning to end. We create smart, focused campaigns based on performance data from thousands of local and national media campaigns to level the playing field and make programmatic ad buying possible for smaller local businesses.

Frequence is a Top Workplace! Our people-first culture and distinctive mission set us apart from others in the industry. We are a team of 200+ engineers, managers, salespeople, developers, and designers who are passionate about using human ingenuity and innovative technology to solve real problems for the digital advertising industry.

Frequence is proud to be Certified as a Great Place to Work. We are also honored to be recognized by Bay Area News Group as a Top Workplaces Company for 2020 & 2021. And, Frequence ranked as one of the USA's fastest-growing private companies by Inc. Magazine. Join us and let’s see what we can build together.

We are looking for a Business Analyst who loves solving customer problems with the use of data. We are a team of passionate product development professionals building an enterprise platform in the media and advertising space.

As a Business Analyst, you’ll be the main intersection between strategic partners, engineering team, and users with a focus on full lifecycle development. We have a great product roadmap and you’ll be responsible for taking features through our agile product development process all the way from ideation to launch and validation. If you are looking for an opportunity to have full responsibility for defining and owning a product, this is the role for you!

We have a distributed engineering and product team across the US and India. As a Product Team member you will have the opportunity to work with colleagues in the US and globally.

This is a hybrid position that requires in-person work for a minimum of 1 day per week at the Frequence Headquarters located in Mountain View, CA. Candidates must be within 1.5 hours driving distance of the Frequence Headquarters.

What You Will Do

• You will be responsible for taking ideas from business requirements to delivery and adoption.
• You will be writing requirements/user stories, creating mockups/wireframes, market research, competitive analysis, product planning, and reporting.
• We have a distributed engineering and product team, so you must be adept at working with remote teams in a flexible environment, with strong communication skills.
• You will help plan and execute training for support and enablement for sales and marketing for the features you deliver.
• You will understand customer needs and prioritize and deliver products that will create the most impact for our Partners, Advertisers, and Frequence internal customers.
• You will be driving multiple projects and priorities.
• You will act as a key product and technology evangelist and authority on Frequence reporting tools, including creating detailed functional documentation and providing training on both current product functionality and new product enhancements.
• You will own the complete Product Lifecycle – requirement gathering, writing user stories, managing engineering priorities, and approving functional deliverables
• You will assist in resolving ambiguity between users, stakeholders, and technology, defining and delivering product KPIs and company goals
• You will define the “what” with user stories and requirements
• You will work with cross-functional teams to deliver a complete customer experience

Who You Are

• Strong planning and organizational skills
• Intuition about relational databases and their applications
• Analytical and problem-solving abilities with a data-driven approach to decision-making
• 1+ years of experience in digital adtech, mobile, analytics, or software product management
• Solid understanding of application architectures, big data platforms, databases, SQL, APIs, and related topics
• Experience working with engineering teams using Agile/Scrum software development, along with experience working with partners in Operations, Marketing, Sales, and Data functions
• Experience with reporting and analytics tools
• Experience working with design teams and building strong user experiences

Nice To Have

• Industry experience in Advertising/Marketing
• Exposure to Rest APIs
• Engineering/CS background
• Experience with big data platforms