Capital Rx is a healthcare technology company advancing our nation’s electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp™, the company is executing its mission through the deployment of JUDI®, Capital Rx’s cloud-native enterprise health platform, and an efficient Single-Ledger Model™, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one platform, servicing over 2.4 million members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare.

Location: Remote (For Non-Local) or Hybrid (Local to NYC area)

Position Summary

Business Analysts are responsible for collaborating with the PM, engineers, UX designers, and stakeholders to enable the on-time delivery and execution of the product roadmap. The Product Management team enables Capital Rx’s operational and clinical teams to be more efficient by building cutting-edge products that automate operational tasks, empower clinical programs that drive down costs for employers, and deliver delightful experiences for members. As Capital Rx continues to grow and scale, we are looking for a Business Analyst to join our amazing Product team. In this role, you will be paired with an experienced Product Manager and report to Senior Product leadership to enable rapid development & growth in the role.

Position Responsibilities

• Intake product requests from operations stakeholders and clients.
• Triage, research and identifying technical solutions for errors occurring within the JUDI tech stack.
• Work with operations and clinical teams to manage issue prioritization and resolution.
• Collaborate with the PM to build business requirements and specifications for road mapped items as directed by the PM.
• Responsible for ticket review and identification of mis intent post QA.
• Identify and make data driven recommendations to PM for high value product enhancements.
• Assist Product Manager & Team with user experience testing, research, documentation, and stakeholder communication.
• Partner with PM to manage backlog and participate in team refinement & planning.
• Provide support to the PM and team in terms of planning, roadmap development, and long-term strategy.

Minimum Qualifications

• Bachelor’s degree strongly preferred.
• 1+ years of experience in an Analyst role, Software Engineering role or related work experience.
• Demonstratable knowledge of SQL, Excel, and other data visualization tools
• Familiarity with the agile framework/Certified Scrum Product Owner preferred.
• Experience with Github or similar source code repositories
• Demonstratable knowledge of the Python programming language preferred
• Excellent communication and collaboration skills with ability to translate between technical and not technical audiences both verbally and in writing.
• Strong attention to detail and project management skills
• Working knowledge of common methods of data exchange
• Comfort or experience in a fast-paced, growing environment
• Intellectual and professional curiosity

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.