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Duties & Responsibilities

• Analyze business processes/workflows to identify business objectives and requirements
• Identify, analyze, and document business, product, and process requirements, including but not limited to business requirement documentation (functional, non-functional, user), use case scenarios, process flows, and test script development
• Maintain business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle
• Communicate requirements to various stakeholders, including but not limited to, business unit members, development team members, quality assurance team members and other stakeholders as needed
• Conduct assessment of proposed solutions to identify risks and related business impacts as well as some financial and technical impacts
• Itemize and communicate assumptions and constraints to stakeholders, as identified in the analysis process
• Prepare estimates, to establish project timelines and milestones
• Communicate project task/activity milestones to Project Managers and project teams
• Collaborate with Project Managers, business units and vendors to complete project deliverables and milestones in applicable phases of the Project Management Lifecycle
• For some projects, the Business Analyst may serve as the project leader, coordinating the analysis, design, construction, testing, and implementation phases of the project
• Participate in the implementation strategy and planning process
• Provide thorough service to stakeholders on multiple projects while working to meet deadlines
• Stay current with UMB Business and Technology Strategies to identify and evaluate technology opportunities which may enhance a current or upcoming project
• Facilitate knowledge transfer, communication and interaction between various functional organizations and the MIS department
• Follow all design guidelines and integration testing procedures, change control procedures and practices when performing required work
• Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements and forms
• Perform testing activities (unit and integration), including test plan creation and data and test execution, in conjunction with other functional team leads
• Participate in technical and business process issue tracking, management and resolution
• Validation of testing as well as validation of production implementations
• Provide post-production implementation support
• Participate as requested in development of user training
• Work directly with user groups, technical associates and vendors in error analysis to resolve application problems
• Configure various system definition tables
• Maintain expertise in several business areas
• Other duties as assigned

Knowledge & Skills

MINIMUM

• Demonstrates organizational and time management skills
• Demonstrates strong analytical, problem solving and multi-tasking skills.
• Demonstrates oral, written and interpersonal communication skills
• Demonstrates ability to express complex technical concepts in business terms
• Demonstrates ability to work independently, but also perform as a team player
• Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service
• Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist
• Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes
• Demonstrates an in-depth understanding of the purpose and operations of the lines of business supported
• Demonstrates networking skills
• Demonstrates leadership skills and the ability to build consensus across departments regarding complex solutions and/or issue resolution
• Demonstrates a working knowledge of the Project Management Life Cycle

Preferred

• Demonstrates ability to apply project management methodology to small scale projects when called upon
• Demonstrates a working knowledge of effective testing techniques and procedures
• Demonstrates an understanding of application and database development concepts
• Demonstrates ability to develop and effectively deliver group presentations regarding product and technical information

Requirements

MINIMUM

• Five (5) to Seven (7) years of relevant work experience
• Five (5) years of Project Management, Business Analysis or similar experience
• Bachelor’s Degree in MIS, Computer Science, Accounting, Finance or Business Administration, or equivalent work experience

Preferred

• Experience with SQL and other report writing tools