At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day.

Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.

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KeyCorp is an Equal Opportunity and Affirmative Action employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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The Technical Business Analyst role will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable leading discussions with both business and technology partners, and able to clearly articulate possible issues, as well as solutions. The Technical Business Analyst will be responsible for writing technical specifications (for development, system integration, etc.) based on direct interactions with the line of business and technology team. These specifications will need to be precise and clear, as the Technical Business Analyst will work closely with technical leads to ensure feasibility and scalability of solutions. The Technical Business Analyst is engaged in best practice development initiatives, provides thoughtful leadership, and ability to adapt to ever-changing technology and business environments.

RESPONSIBILITIES:

• Works effectively and individually with Technical and Non-Technical team members.
• Shares similar mentality as existing team members toward customer satisfaction and success.
• Oversees, and has accountability for the successful completion of all aspects of assigned project work.
• Able to exercise independent judgment and take the lead role on enterprise level project with minimal direction from management.
• Able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with project sponsors from the line of business.

REQUIRED SKILLS:

Demonstrates the ability to effectively prepare and maintain the following documents / tools:

• Business process flow
• Architecture and design best practices
• Requirements (business, functional, and technical)
• Executive summaries
• Project plans

Demonstrates the following leadership skills:

• Works within deadlines for project team members

• Monitors progress, and follows-up

• Provides respectful feedback, and escalates where necessary

• Analyzes/Identifies areas of risk and develops plans to minimize

• Ability to learn quickly and think creatively

• Possesses excellent oral and written communication skills

• Team player with strong interpersonal skills and ability to take a leadership role when necessary

• Seeks opportunities to develop professional skills

• Experience working with developers

• Basic understanding of at least one programming language (e.g. JavaScript, C#, etc.)

• Data Models

• Technical Background / Degree Program preferred.

• Bachelor's degree or similar experience in a related technology area.