ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.

ICF is seeking a practicing Business Analyst, who is technical in nature and approach, to guide a software development team using Agile framework, specifically scrum, to deliver digital transformation for substance use prevention.

You are a critical thinker and enjoy supporting developers, customers, and end users in transforming digital workspaces into user friendly and purpose driven tools. You understand and can apply aspects of agile and scrum frameworks, as necessary, to aid in the success of projects and teams. You are curious about the technological solution and enjoy piecing the big picture together. You are comfortable owning an effort but just as comfortable taking on tasks that help the team make progress toward its goal. You are proactive, collaborative, cross-functional, and can work independently. You are an effective communicator across various modes (in-person, phone, video conferencing) and can represent the voice of the business.

What You’ll Be Doing

• Aid in the requirements elicitation and documentation to support continued deployment of enhanced functionality of a Drupal-based content management in the cloud
• Work with security SMEs, developers and cloud engineers with documentation and collection of material to support the system’s Authority to Operate (ATO).
• Maintain backlog and collaboratively identify user stories/tasks
• Liaise with project stakeholders across multiple federal agencies and offices to gather and define, refine, and document business requirements and specifications
• Assist testing lead in executing testing cases/plans ahead of deployments and participate in regression testing the system
• Assist the self-organizing, self-managing team in achieving its goals
• Develop or refine existing processes to enhance quality and team productivity
• Documentation creation, improvement, and maintenance, including requirements documentation, release planning documentation, and decisions analysis and resolution plans within Confluence.
• Utilize tools to define team metrics for successes and areas for improvement
• Facilitate agile ceremonies to include standup, backlog grooming, demo, planning, and retrospective
• Help the team maintain a tie to the overarching goals while executing on specific work
• Identify and remove impediments and coach the team on removing impediments

What you must have?

• Bachelor’s Degree in a relevant field
• 5+ years of technical project management, Business Analyst, Scrum Master experience
• 5+ years with legacy modernization projects
• 5+ years using Atlassian Tool Suite, including Jira and Confluence
• 3+ years doing full software development lifecycle (SDLC)
• Must be able to obtain Public Trust
• Due to Government contract requirements, candidate must be a US Citizen

What We'd Like You To Have

• Certified Scrum Master (CSM) or Certified Scrum Product Owner
• Experience delivering software projects for Federal agencies
• Ability to work with minimal supervision in very dynamic and timeline sensitive work
• Ability to understand technical issues at a high-level
• Must possess strong analytical, organizational and product management skills
• Familiarity with complex data systems
• Experience with diverse teams and stakeholders
• Prior experience in another role on an IT development team
• Familiarity with drupal or other content management systems
• Basic understanding of DevOps and cloud-based practices