For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family.

American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.

This position is responsible for engaging with business subject matter experts and process owners to understand business issues and elicit, analyze, and validate business requirements for automation projects that are medium in size and/or moderate in complexity. You will report to the Engineering Sr. Manager.

Primary Accountabilities

• You will participate with the business in the creation/completion of project charters for automation projects.
• You will determine how to capture and document requirements based on the development methodology used for the business system.
• You will develop the business requirements by translating the needs, expectations, constraints and interfaces into a format understandable to both clients and technologists.
• You will develop requirements for solution and solution component design.
• You will derives requirements that result from architectural/design decisions.
• You will defines quality attributes, constraints and other non-functional requirements.
• You will evaluates information gathered from multiple sources, reconciles conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• You will analyzes requirements to determine whether they satisfy the objectives of higher level requirements.

Specialized Knowledge & Skills Requirements

• 5+ years of experience with Property and Casualty Insurance Market, focusing on Policy Center Insurance domain
• 5+ years of experience with Guidewire Policy Center
• Deep knowledge of Property Casualty Policy Coverages, Endorsements, and form rules
• Demonstrated experience providing customer-driven solutions, support or service
• Basic knowledge and understanding of system architecture and system engineering processes and procedures.
• Basic knowledge and understanding of infrastructure technologies, operating systems, and the interconnectivity between infrastructure platforms and software tools.
• You will have demonstrated experience analyzing and defining technical SDLC requirements for small to medium IT projects using a variety of graphical and textual techniques.
• You will have demonstrated experience consulting on the development of test strategies and plans for small to medium IT projects.
• You will have demonstrated experience using facilitation and interview techniques to elicit and document requirements.
• You will have demonstrated experience with modeling techniques/tools used to convey and gain agreement regarding requirements.
• Solid understanding of system development life cycle (SDLC) methodologies. (e.g. Waterfall, Iterative, Agile).
• Solid knowledge of general business operations and objectives.
• Communicate and or coordinate meetings with customers, team members, and or team members to ensure successful outcomes.

Licenses

• Not Applicable.

Travel Requirements

• Up to 5%.