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Sherwin-Williams
is hiring
Business Analyst
About Our Company
Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 4,000 retail locations, we continue to grow in new and exciting ways.
Here, there's no one path to success. Our 60,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Create Your 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲™.
Job Description & Responsibilities
WHAT THE ROLE WILL DO:
- Analyze and document business processes, workflows, data models, and other artifacts to assist in capturing the current and future states of business systems
- Research and propose approaches to develop functional and technical specifications for new or modified systems, processes, and procedures to meet business requirements
- Work closely with software developers, data analysts, and testers to ensure new systems or changes to existing systems meet the defined business requirements, are delivered timely, and within budget
- Help apply system settings and options to meet business goals supporting the planning and execution of system testing
- Conduct research on third-party solutions or technologies and gather insights related to their features, benefits, and drawbacks, and present findings to senior team members
- Support team in updating and maintaining system documentation to ensure accuracy and completeness, such as process diagrams, data dictionaries, user manuals, and training materials
- Analyze system metrics, such as uptime, response times, and error rates, to recommend system optimization and performance improvements
- Continuously monitor industry trends and emerging technologies to support the team with identifying potential opportunities to improve existing business systems and processes
- Support and coordinate training sessions for end-users, as needed
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
This position has a hybrid work schedule with three days in the office and the option for working remotely two days.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised.
Requirements
Qualifications
Education
- Bachelor’s degree in Business Administration or Information Systems, or in lieu of a degree, at least 3 years of experience in the field of business systems analysis or IT (work experience or a combination of education and work experience in the field of business systems analysis or IT)
Preferred
- Certified Business Analyst Professional (CBAP) or Certified in the Governance of Enterprise IT (CGEIT)
Knowledge & Experience
- 2-4 years of experience in business systems analysis and design with a deep understanding of software development methodologies
- Knowledge of business and technical operations, workflows, and procedures
- Strong analytical, problem-solving and decision-making skills
- Strong communication skills with the ability to convey complex information to non-technical stakeholders and vice versa
- Experience utilizing tools, techniques, and leading practices related to data analysis, coding, and automation
- Knowledge of database structures and data management principles
- Familiar with Retail IT systems including point-of-sale, merchandise management, and order management Experience with data analysis, ETL, or data migrations a plus
- Familiarity with Atlassian tools a plus
Technical Skills
- Software Development Lifecyle (SDLC) Methodology
- Business Requirement Gathering & Documentation
- Software Testing & Quality Assurance Methodologies & Tools
- User Acceptance Testing (UAT)
- Process Modeling
- Workflow Management
- Data Analysis
What we offer
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
