RSI creates people-first technology solutions that empower governments to improve the experience, engagement, and trust for communities and their citizens.

Revenue Solutions, Inc. (RSI) empowers public entities through solutions that improve citizen services, increase operational efficiency, collect additional revenue and maximize compliance. Through a SaaS delivery model, our software solutions powered by revX provide a highly configurable, low-code no-code platform to address the essential needs of government.

For nearly three decades, RSI has delivered transformative solutions across hundreds of client projects throughout the U.S. and Canada.

As a Business Analyst, you will act as a liaison between the business/end users and IT systems development teams for business needs requiring IT-based solutions including identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. Business Analysts at RSI make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Business Analysts research business requirements and document the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) translating business requirements into application requirements. In addition, project Business Analysts participate in testing/validating the developed solutions for client use.

Internally, this role is titled Business Analyst, Senior Associate.

Job Responsibilities/Duties:

• Participating in and/or leading requirements definition and requirements gathering sessions.
• Performing research and analysis to support best practice requirements and business process decisions.
• Documenting business requirements in features and user stories.
• Documenting & executing test scripts based on user stories or features.
• Providing business process and requirements direction to development teams.
• Writing requirements to support testing, training, and documentation teams.
• Creating materials to support user guide and training course development.
• Developing materials to support partners, sales, marketing, customers, and product information sessions.
• Other duties as assigned.

Requirements

• Strong analytical problem-solving skills.
• Ability to quickly grasp and understand both business and technical concepts.
• Excellent verbal and written communication skills.
• BS in Business, MIS, Computer Science or related work experience.
• Proficiency documenting "as is" and "to be" business processes.
• Ability to execute test scripts and document steps appropriately.
• Ability to work with a diverse group of people including management, subject matter experts, developers, and testers.
• Produces high quality materials and deliverables independently.

Desired/Preferred Qualifications:

3+ years of experience with Property Tax Assessor, Tax Collections, and/or Integrated Tax Administration business domain with product knowledge and business process experience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times