IPSY was founded to inspire everyone to express their unique beauty. We’re the beauty industry’s most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the world’s largest beauty membership—which includes sample-size beauty subscription Glam Bag, full-size beauty subscription BoxyCharm, celeb-curated collection Icon Box, and personal care brand Refreshments.

Through our unique synergy of expert curation, product innovation, machine learning technology, and a community-first mindset, we make the best in beauty accessible and deliver highly personalized experiences for our members. Our proprietary technology platform is the ultimate in beauty innovation, leveraging millions of member data points. To date, we’ve amassed over 200 million product reviews and built an avid beauty community that remains at the heart of all we do.

Ready to join us as we empower people on their journey to self-expression and discovery? Visit our careers site to learn more about the values, culture, benefits, and more across all our brands.

We are looking for a Business Analyst to join our Operations team and support IPSY’s monthly subscription shipping and logistics program! In this role, you will complete analyses to plan, review, and improve IPSY's monthly subscription distribution. You will also work with internal and external partners to enhance the customer experience, coordinate the execution of our fulfillment program, and further develop internal review and reporting processes. This is a highly collaborative role, and you will work closely with our warehouse and distribution partners, as well as with internal teams such as Product, Marketing, and Engineering

This position reports to the Operations Manager and can be fully remote from any of the 17 U.S. states where IPSY hires (Arizona, California, Florida, Georgia, Kansas, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Texas, Virginia, Washington, and Wyoming).

What You’ll Be Doing:

• Build, maintain, and communicate detailed reporting and forecasting models to improve IPSY's monthly Glam Bag distribution program
• Coordinate with IPSY’s warehouses and distribution partners to ensure service-level consistency across different programs
• Develop and implement processes to support scalability
• Identify operational weaknesses and drive innovation
• Support ad hoc analyses to drive strategic decisions within Operations
• Coordinate with other cross-functional teams to drive IPSY's business agenda

What We Are Looking For:

• Bachelor’s degree in Business, Computer Science, Engineering, Mathematics, Economics, or other quantitative field required
• 1-2 years of professional work experience in analytical, consulting, finance or engineering role(s)
• Strong analytical skills (working with large data sets) and attention to detail
• Excellent problem solving, critical thinking, project management, and communication skills
• Strong proficiency with Microsoft Excel (SQL experience heavily preferred)
• Experience creating and optimizing business and operational processes
• Ability to manage time effectively, set priorities, and meet deadlines
• Ability to work on a team and collaborate with other internal and external stakeholders
• Flexible demeanor and ability to work in a fast-paced, entrepreneurial environment

Bonus if You Have:

• Supply chain or distribution experience
• Interest in beauty or subscription box industries