Physician-founded and led, our national, multi-specialty medical group is made up of more than 4,000 physicians, APPs, CRNAs, and nurses who practice in 400-plus hospitals across 45 states. With specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, our partners have benefited from Sound’s 22 years of experience innovating and leading through an ever-changing healthcare landscape — with patients at the center of our universe.

We are seeking a skilled and experienced Business Analyst to join our healthcare Data & Analytics team. The successful candidate will play a pivotal role in the delivery of analytics solutions developed by our enterprise data warehousing and BI development resources. This role requires a deep understanding of business intelligence products and deliverables, strong analytical capabilities, and exceptional communication skills to facilitate effective collaboration with end-users and delivery of analytical solutions organization-wide.

The Details:

In this role, you will be responsible for:

• Gathering and analyzing business requirements to ensure existing products meet evolving needs and objectives.
• Define scope, objectives, and timelines for enhancements or modifications to existing analytical solutions.
• Serve as a subject matter expert for existing analytical products, providing support and guidance to stakeholders and end-users across the organization.
• Utilize agile methodologies and project management best practices to drive continuous improvement and optimization of analytical products.
• Translate business requirements into technical specifications for development teams, ensuring alignment with organizational goals.
• Support user enablement by conducting user training sessions, creating educational materials, and supporting ongoing user engagement.
• Create and maintain documentation, including knowledge bases and metrics & methodologies, to support the effective use of analytical products.
• Maintain user security of analytic products ensuring compliance with IT controls.
• Collaborate with cross-functional teams to identify opportunities for leveraging analytical insights to drive business value.
• Maintain relationships with stakeholders to gather feedback and support future enhancement initiatives, ensuring alignment with organizational priorities.
• Provide production support and triage BI product issues or feedback, by querying, analyzing, validating, and ensuring timely resolution.
• Stay abreast of industry trends and best practices in data analytics, contributing to the advancement of analytical capabilities within the organization.

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:

Values

Knowledge:

• Bachelor's degree in Business Administration, Healthcare Management, Computer Science, or related field.
• Proficiency with Power BI, SQL, Excel, and basic data modeling/data warehousing techniques.
• Ability to translate business requirements into technical specifications for BI development teams.
• Excellent relationship building and communication skills, with the ability to effectively engage with stakeholders at all levels.
• Strong understanding of healthcare operations and industry trends.
• Strategic thinker with strong analytical capabilities and problem-solving skills.
• Proven track record of managing multiple projects simultaneously and delivering results in a fast-paced environment.

Experience:

• Minimum of 3 years of experience as a business analyst, product owner, or project manager, preferably in the healthcare industry.