NYCM Insurance is a property and casualty insurance carrier that has been providing coverage to residents and businesses in New York since 1899. With a team of over 880 employees, and a network of over 1,400 independent agents, NYCM is dedicated to providing superior service and a quality customer experience.

Our story began in Edmeston, NY – a tiny rural town known for its agricultural community – when one farmer lost everything in a fire. Realizing that the town needed to be better prepared for the future, 27 businessmen and residents came together to pool money and protect one another from fires and lightning, officially establishing the New York Central Mutual Fire Insurance Company under founder VanNess D. Robinson in 1899.

We are a family founded and run company and believe in staying true to our small-town roots. Over 120 years later, we’re still operating in our original town of Edmeston, NY and have expanded to include three additional offices in Sherburne, Orchard Park and Canajoharie, further investing ourselves in New York State and our local communities.

We are also highly invested in our 900+ employees. We know that our best work comes from an inspired internal culture and our drive to succeed as a team.

Between our employee base and a network of over 1,200 independent agents, NYCM Insurance is proud to service over 525,000 insureds. Our insurance lines include Home, Auto, Umbrella, Commercial and more.

NYCM Insurance is proud to work with various partners to offer additional types of coverage for many areas of your life including special events, motorcycles, off-road vehicles, bicycles, yachts, collector cars and more. These partnerships help us ensure that you and yours are always protected no matter what life throws at you.

At the end of the day, our reason for doing business is the same as it was 120 years ago. We believe in providing genuine care; so that we can all have hope for a better tomorrow and the courage to persevere.

A Business Analyst works with divisions and project teams to elicit, understand and communicate divisional user stories and business requirements. The role is responsible for creating new documentation and updating existing documentation in order to facilitate the specific details required to achieve a project goal.

Duties & Responsibilities

• Analyze and understand business requirements with divisional stakeholders.
• Experience testing and mapping various business processes and protocols.
• Reviews the business and process impact and risks involved.
• Monitor regulatory impacts.
• Validate and assess requirements, processes, and business logic is implemented as requested.
• Identify and communicate with key stakeholders. Liaison between various departments and
• Strategize ideas to improve business processes, services, products, and software. Provide suggestions to stakeholders based on analysis.
• Collaborate with Project Managers and cross-functional teams.
• Maintain documentation regarding various projects, processes, and operations.
• Requirement walk-through with stakeholders and project team.
• Capture meeting minutes with business comments on requirements.
• Assist with creating mockups.

Requirements

• High School Diploma and experience equivalent to an Associate's degree in business, accounting, finance or a related field.
• Working knowledge of insurance.

Skills & Qualifications

• Proficient in Microsoft Word and Excel.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies process improvements and operational decisions.
• Resourcefulness and ability to devise creative solutions to problems.
• Familiarity with industry technology and home grown systems to gather and problem solve.
• Effective written, oral, listening, leadership and interpersonal skills.
• Creative problem-solving skills.
• Take initiative to learn and apply new processes and applications.
• Positive professional attitude, strong work ethic, and ability to be successful in a collaborative environment.