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FedEx
is hiring
Business Analyst
About Our Company
FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. The company provides air and ocean freight forwarding, supply chain solutions, customs brokerage, and trade management tools and data from a single trusted source. From our exciting new global headquarters in Memphis, we connect 95 percent of the world’s gross domestic product (GDP). That’s a lot — and a lot of opportunity for you.
Job Description & Responsibilities
The business analyst will work closely with stakeholders to identify business needs, problems, and opportunities, and then develop solutions that help the organization achieve its goals. The business analyst will be responsible for working directly with client teams, gathering and analyzing data, documenting business processes, building use cases, developing requirements, and identifying areas for improvement. The business analyst will work with cross-functional teams to develop and implement solutions, analyzing the potential impact of the recommendations, and will be responsible for ensuring that solutions meet the needs of the business.
Responsibilities:
- Work with stakeholders to identify business needs, problems, opportunities, areas to increase efficiency. Create business cases, use cases, and requirements to represent work. Write epics, features, and user stories for the implementation team. Write acceptance criteria for each story.
- Gather and analyze data to identify trends and patterns, documenting data relationships, a common taxonomy, flow, and uses.
- Document business processes and identify areas for improvement.
- Develop and implement timely solutions to meet business needs and requirements.
- Provide timely communication to stakeholders on progress and develop solution requirements. Develop roll-out plans.
- Write UAT test plans and test cases. Conduct UAT for internal clients. Monitor and evaluate the effectiveness of solutions and make recommendations for enhancements.
- Provide training and support to internal clients ensuring they can use solutions.
- Stay up to date with industry trends and best practices to ensure that solutions are innovative and fit for purpose.
Requirements
Skills:
- Prioritize business needs, problems, and opportunities by equating business impact of implements/not implementing them.
- Prioritize requirements by equating them to business value.
- Ability to gather and document user requirements and write test cases to meet those requirements.
- Possess a combination of technical and social skills applicable to each initiative.
- Demonstrate exceptional analytical and conceptual thinking.
- Demonstrate strong written and verbal communication skills including technical writing, diagramming (workflows, flow charts, data flows, sequences).
- Experience in generating process documentation and procedures and presenting to stakeholders.
- Previous experience in Business / Systems Analysis or related area.
- Ability to work independently and as part of a group.
Minimum Qualifications:
- Bachelor's degree with 3 - 4 Years experience.
- Business Analysis, Computer Science, or Related Field preferred.
What we offer
Domicile Information:
This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.
Application Criteria:
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5 pm Central Time on Friday, April 19th, 2024.
Additional InformationColorado, Nevada, Connecticut, New York, California, Rhode Island, Washington, Hawaii, Illinois and New Jersey Residents Only - Compensation: Monthly Salary: $7,603.00 - $11,404.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
Employee Benefits: medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, paid military leave, and additional paid time off; geographic pay ranges; 401k with Company match and incentive bonus potential; sales Incentive compensation for selling roles.
