Skyward Specialty is a rapidly growing and innovative specialty insurance company, delivering commercial P&C products and solutions on a non-admitted and admitted basis. The Company operates through eight underwriting divisions –Accident & Health, Captives, Global Property & Agriculture, Industry Solutions, Professional Lines, Programs, Surety and Transactional E&S.

At Skyward Specialty, we approach insurance differently. Our specialty insurance experts are empowered to dig deeper to customize solutions that help brokers and agents deliver impactful solutions to their clients. We operate at the complex end of the specialty market and leverage technology to bring disruptive, innovative insurance solutions to market. We are agile and steadfastly focused on our strategy to lead in the select markets in which we choose to do business. We call this our rule our niche strategy.

This position analyzes business process issues and/or problems and supplies aid to system users; conducts research on practical solutions and makes recommendations based on findings; develops proposals that outline feasibility and costs; suggests, designs, tests, implements, and evaluates solutions. Supporting both technical and non-technical solutions. A business analyst plays many roles, balancing several at the same time.

Principal Duties And Responsibilities

• Developing and maintaining trusted business relationships, driving the greatest possible business value from technology to meet the business needs and organizational goals
• Documents system requirements by articulating technical requirements needed to achieve UI outcomes to meet customers definition of done
• Document the planning, designing, development, and deployment of interfaces between new and legacy systems
• Collaborate with business, developers, and corporate services to produce new systems, enhance current systems, and document business processes
• Validate changes by developing test plans and performing test of systems
• Focus on efficiencies, redundancies, and streamlining for continuous improvement
• Capable of viewing systems and business processes from end to end
• Optimization of user experiences
• Generation of weekly / monthly reports
• Perform data analysis to identify anomalies, trends, and areas for improvement
• Function as Azure DevOps Product Owner with a complete understanding of work items, creating and maintaining work items, backlog management, tracking progress, managing requirements, communicating with project team and continuous improvement
• 4-year college degree or 5+ years of work experience as a Business Analyst
• Experience with Agile, Iterative, and Waterfall project methodologies
• Previous experience as a Business Analyst or System Analyst preferred
• Insurance experience preferred

Knowledge, Skills, And Abilities

• Business Acumen
• Analytical skills include system thinking, organizational knowledge, problem identification and problem analyzing and solving
• Ability to work well in a team
• Organized thought process and documentation
• Knowledgeable in both business and technology
• Comfortable working with all layers in an organization especially executives
• Ability to manage expectations and explain technical detail
• Confident, engaging communication style incorporating both written and verbal communication skills.
• Ability to multitask in a fast-paced environment at various stages of completion
• Advanced skills in Microsoft Office applications