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The Business Analyst, Strategy & Performance principal tasks will include, but are not limited to, performing specialized business administration tasks and activities such as business process documentation, basic project and risk management activities, data-collection and analysis, and internal/external communications. To succeed in this role, the Business Analyst should be intuitively analytical and comfortable explaining complex concepts to non-technical users.

ESSENTIAL FUNCTIONS:

• Documents and evaluates business processes, drafts business requirements, evaluates organizational performance measures, identifies areas for process improvement, and develops and implements solutions.
• Leads or supports ongoing reviews of business performance and processes and develops optimization strategies.
• Collects, organizes and interprets statistical information to make it useful for a range of business units and Departments.
• Performs initial analysis to assess the quality of the data, to include performing further analysis to determine the meaning of the data, performing final analysis to provide additional data screening, and preparing reports based on analysis and presenting to management.
• Maintains an up-to-date awareness on the latest process and IT advancements to automate and modernize systems.
• Organizes, conducts, and facilitates meetings and presentations to share ideas and findings.
• Supports business systems requirements analysis.
• Effectively communicates insights and plans to cross-functional team members and management.
• Gathers critical information from meetings with various stakeholders and produces useful reports and dashboards.
• Ensures solutions meet business needs and requirements.
• Prioritizes initiatives based on business needs and requirements.
• Serves as a liaison between cross-functional leaders and organizational end-users.
• Performs other related duties and projects at the direction of the immediate supervisor.

Supervisory Responsibilities: N/A
Key Working Relationships: This position will interact managers throughout DC Water.

EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential function satisfactorily. Reasonable amounts of training are provided.

• Bachelor’s degree in a Business-related field such as statistics, mathematics or a related subject involving math (e.g., economics, data science), and a minimum of three (3) years of experience in using advanced computerized models to extract the data needed, or an equivalent combination of education and experience.
• Strong team player.
• Advanced documentation skills for creating SOPs, Business Process Documents, Process Maps, etc.
• Proven ability to create business use cases, test cases, and flow diagrams evidenced by accuracy and attention to detail.
• Excellent communication skills coupled with the ability to analyze, model and interpret data.
• Preferred: Advanced proficiency in using MS Office Suite, interactive data visualization software (e.g., Power BI, Tableau, SAP Analytics, etc.), MS Teams, and SharePoint.

PHYSICAL DEMANDS OF THE WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General office conditions.