Headquartered in Lakewood, Colorado, Terumo Blood and Cell Technologies is a global leader in blood component, therapeutic apheresis and cellular technologies serving customers in more than 130 countries. As the only company with the unique combination of apheresis collections, manual and automated whole blood
processing and pathogen reduction, we believe in the potential of blood to do even more for patients than it does today. This belief unites our organization, inspires our innovation and strengthens our collaboration with customers.

Originally established in 1964 as COBE Laboratories, today, nearly 7,000 associates around the world are deeply committed to our vision of working together for better lives and our promise to unlock the potential of blood and cells. One way we back these words is through our pledge to be a conscientious corporate citizen and conduct our business in a way that provides social, environmental and economic benefit.

At Terumo Blood and Cell Technologies, discovery never stops. We share a passion for thinking in new and different ways and we are proud to support education and research through a variety of community involvement activities as well as by providing grants to advance treatment options for patients. We know the work we do matters and has the potential to fundamentally improve health care. We remain dedicated to ensuring the lifesaving gift of blood is available around the world and to meeting and exceeding the needs of our customers and the patients we ultimately serve.

This role serves as a dynamic force in an evolving SAP ECC 6.0 landscape, bolstering business operations across the Americas. Responsibilities encompass a diverse spectrum, from comprehensive research and analysis to innovative design, meticulous fit/gap assessments, rigorous testing, precise diagnosis, ongoing maintenance, adept support, impactful training, and seamless implementation of cutting-edge IT solutions within the SAP framework. This position offers a hybrid work model, combining on-site presence at our Littleton, CO manufacturing facility with remote work from home. The primary focus will be on supporting and enhancing the Littleton plant's SAP systems and processes, ensuring optimal functionality and efficiency.

Essential Duties

• Collaborate with business stakeholders to identify process gaps and opportunities for improvement within operational workflows.
• Engage in meetings with the global operations product owner to prioritize work based on strategic objectives.
• Assess SAP’s alignment with business needs by exploring solution options and suggesting process adjustments as needed.
• Partner closely with the SAP functional/technical team to implement process enhancements in SAP through data manipulation, configuration, and WRICEF developments.
• Translate business requirements into various levels of comprehension: from business users to senior management, IT professionals, and SAP functional experts.
• Conduct research to identify and address issues, making substantial improvements or changes to existing methods as per business demands.
• Display a strong sense of accountability and take ownership of assigned responsibilities.
• Actively pursue solutions and exercise decision making skills.
• Demonstrate initiative in understanding customer environments and delivering quality client service while being proactive and responsive to client needs.
• Embrace flexibility to adapt to and learn new technologies, showcasing a commitment to continuous learning.
• Collaborate effectively with team members to deliver results within established timelines and budgets for customers.
• Support global master data governance efforts concerning data inquiries, modifications, and new product introductions (NPI).
• Develop comprehensive documentation for implemented solutions and conduct user training sessions to ensure smooth adoption and proficiency within the SAP environment.

Education

Bachelor’s Degree in Supply Chain, Operations, Business Analytics or Business Administration (with Supply Chain, Operations or Analytics concentration), or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

Minimum 5 years experience in a business setting engaged in business analytics with 1 to 2 years supporting Supply Chain or Operations.

• Demonstrate proven experience working collaboratively within teams or on project assignments.
• Have a solid background with SAP, with at least 3 years of hands-on experience in modules such as Materials Management (MM), Production Planning (PP), Warehouse Management (WM), Logistics Execution (LE). Knowledge of Quality Management (QM) is an advantage.
• Exhibit a demonstrated capability to comprehend SAP systems at both a business process and configuration/data level.
• Proficiently use Microsoft Office tools such as Excel, PowerPoint, and Word to analyze data and present information effectively.
• Possess strong written and verbal communication skills, enabling effective interaction with individuals across all levels of management within the organization.

Skills

• Strong focus on customer satisfaction.
• Ability and willingness to manage multiple projects simultaneously and prioritize effectively.
• Proven ability to foster teamwork and collaborative behavior.
• Working knowledge across various business domains.
• Capacity and willingness to educate and train others.
• Proficiency in relevant PC software applications and adeptness in their use.
• Effective verbal and written communication skills.
• Fluency in spoken and written English

Physical Requirements

• Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.