Nelnet is a leading student loan servicer – but we’re even more than that.

We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools. We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado. We help borrowers achieve their educational goals with private student loan and refinance solutions. And we help businesses boost their performance with our cutting-edge technology and trusted expertise.

Each day, over 6,500 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible. And we’re on the lookout for new people to help us go even further.

Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems.

Responsibilities:

• Reviews, analyzes, and evaluates business systems and user needs.
• Conducts needs analysis, documents requirements, and revises existing system logic as necessary.
• Drives testing.
• Creates and updates system documentation.
• Researches and documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
• Identifies test scenarios, develops test scripts, and creates expected results for use in test cycles.
• Summarizes and communicates testing outcomes in meaningful ways.
• Acts as liaison among clients, operations, and technical staff.
• Collaborates with clients and other technical teams as needed.
• After hours on-call rotation.

Qualifications:

EDUCATION: Bachelor’s Degree in Computer Science and/or commensurate experience.

EXPERIENCE: 3 to 5 years of experience as a Business Analyst or Systems Analyst from another industry or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Doc-To-Help, Adobe Acrobat, and the internet.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
• Strong consensus building, multi-tasking, interpersonal, and analytical skills.
• Ability to work with both technical staff and clients.
• Self-directed and highly motivated.
• Ability to obtain a security clearance.
• Knowledge in the area of NIST compliance strongly desired.
• Knowledge or experience in an Agile environment a plus