With over 100 years of experience, WCF Insurance is an innovative property and casualty insurance provider that serves the Western United States. Every day our dedication is to the people who make our communities thrive - from the amazing businesses we insure, to our incredible agency partners, to our fantastic employees, and the non-profits we support. We strive to make a lasting impact by continuing to make investments in the region and protecting the communities within it.

WCF Insurance is growing and the Underwriting Operations department has an immediate opening for someone who can demonstrate the WCF values to join their team as a Underwriting Business & Technology Analyst. This is a full-time, exempt position that works out of WCF's Sandy, Utah headquarters.

Responsibilities

As the Business and Technology Analyst you will act as the primary systems contact for Underwriting by gathering and documenting business requirements for product management IT projects. You will provide subject-matter expertise to IT development teams during design and construction phases of projects and support issue resolution, coordinate projects with other department liaisons to ensure strategic alignment and maximum business value, and work with IT quality assurance to develop comprehensive system test plans, scripts, and cases for business-system projects and support issues. In this role you will develop, document, and present user requirements to IT and develop training materials and lead training for business users.

The most qualified applicants will have:

• Bachelor's degree in business or a related field.
• At least five years of experience in insurance or combination of IT and insurance.
• Experience in IT, training and project management, and managing business relationships.
• Expertise in complex business processes, system design, and operations.
• Excellent oral and written communication skills.
• Proficiency in documentation tools and Jira.
• Intermediate knowledge of SQL and ability to write queries for testing/QA.