NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

In this role, the successful candidate as the Business Analyst will collaborate with Payroll MCIT and Human Resources teams to ensure that UKG Pro and Finance Salesforce technology enhancements and upgrades are optimized to meet the needs of all employees across the organization. The Business Analyst develops and administers various training programs to promote the best practices and compliance with institutional policies as it relates to the enterprise timekeeping application UKG Pro Additionally the Business Analyst supports the documentation testing and training of Finance Salesforce enhancements for the UKG Training and Support Helpdesk and Finance Helpdesk. The Business Analyst will identify opportunities to improve existing policies and procedures and business processes Assists with administration of and participates in continuous improvement activities Assists with developing and executing test scripts Analyze the end user impact of all change requests or enhancements Identify opportunities across NYU Langone Healths business and departments and implement process or procedural improvements to create efficiency and high end user satisfaction The incumbent must possess advanced Excel skills and experience in content creation Proficiency in Camtasia Audiate Articulate 360 or equivalent software is also required for this role

Job Responsibilities

Training and Development

• Assist in developing and executing financial system test scripts for UKG Pro and Finance Salesforce
• Collaborate with Payroll and IT teams to document and evaluate test results
• Analyze the end user impact of all change requests or enhancements
• Identify training and development needs through job analysis research and consultation with finance management and end users
• Conduct data analyses to identify problematic areas and provide recommendations for improvement
• Develop review document and update policies and procedures related to financial activities
• Amend and revise programs as necessary to adapt to changes in the work environment
• Create and compile training materials and manuals
• Design develop and modify training programs including video courses
• Work with teams to produce appropriate and effective training programs for all relevant parties in the division
• Engage and document thoroughly and accurately in bound correspondence in Salesforce
• Assist Senior Business Analyst with creating and distributing end user communications related to UKG Pro and Finance Salesforce
• Administer and assist with training initiatives

Project Management

• Document defects enhancements and requests for UKG Pro and Finance Salesforce
• Lead status calls to track project progress and ensure deliverables are met
• Define project scope objectives and deliverables
• Provide updates on open items
• Create and deliver engaging PowerPoint presentations for leadership effectively communicating key insights project updates and strategic recommendations
• Perform all other duties or special projects as assigned
• Perform reporting and analytics as needed

Additional Position Specific Responsibilities

Ensure end user service both internally and externally Communicate clearly and concisely with end users promptly Organize tasks to assign appropriate resources and provide information Demonstrate initiative to improve services and processes to end users Demonstrate creative thinking for developing solutions Manage multiple tasks and projects Respect and maintain the confidentiality of all financial information within NYULH Demonstrate trustworthiness and integrity both to staff and end users Facilitate a team atmosphere within Finance and respective departments Cooperate and communicate effectively and harmoniously with administration peers general staff and other NYULH personnel both courteously and professionally

Minimum Qualifications

To qualify you must have a Bachelors degree in Accounting Finance Economics or Business Administration or Management Education experience with respect to computer applications and or computer science is a plus but not required A minimum of 2 years of work experience in business process analysis financial or data analysis or related tasks The candidate must have analytical and computer skills to support the analysis documentation and recommendations for improvements of processes across the finance enterprise The Business Analyst should have solid communication skills that enable the individual to perform interviews with individuals gather and interpret information as well as convey messages and findings concisely to relevant parties throughout the organization The individual must be detail oriented and able to work independently and within a team on multiple projects simultaneously Other minimum qualifications include intermediate working knowledge of Microsoft Office with a strong emphasis on Excel Word and Visio Experience with PeopleSoft Query and Alteryx/Tableau is desired but not required

Preferred Qualifications

Familiarity with UKG Pro Workforce Management Salesforce Tableau PeopleSoft and Learning Management Systems LMS

Qualified candidates must be able to effectively communicate with all levels of the organization.