Well is a health technology company with the human touch and advanced suggestions you expect from a trusted health partner.

Discover the first consumer health platform to proactively deliver personalized health advancement at scale. Reimagine how employers realize cost savings through improved employee health and engagement. Redefine the way humans navigate their health and benefits. Powered by a proprietary, AI-driven “health engine,” our mission is to be the world’s most effective partner in the advancement of individualized health.

Well combines personalized health suggestions with an on-demand health concierge- right at your fingertips. We empower our members to reach their health goals with small steps and daily rewards. Everyone deserves their own personalized road to better health. Well is the most human app in health.

Position Title: Business Analyst

Reporting To: Vice President, Marketing Analytics & Strategy

Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY

Position Summary

The overall goal is to engage our members to drive better health outcomes. Our modeling and optimization platform (the Health Engine) and our data visualization dashboards contribute directly to our product through machine learning, statistics, analysis, and insights generation. The next member of our team will drive projects from beginning to end: frame business questions, collect and analyze data, research, build dashboards / data pipelines, and share insights. They will work collaboratively within a team aiming to make a positive impact on the organization and on our members' overall health.

Key Responsibilities:

• Identify opportunities for data-driven platform improvements and generate insights using data analytics.
• Architect, design, and build dashboards to track user engagement behavior and health metrics, informing marketing, clinical, and product enhancements and interventions.
• Leverage and utilize a wide range of data sources across healthcare (member, payor, employer, provider, partner) and platform engagement data.
• Provide statistical modeling and data visualization expertise (Looker) within the team and across the organization.
• Work with organizational partners, clients, and team members to ensure data and operational systems run effectively.
• Take personal responsibility for keeping all Well systems and data, including sensitive member data, secure and safe, according to Well data and security policies and HIPAA guidelines.

Preferred Qualifications:

• Demonstrated experience using SQL for data visualization / database navigation / queries, experience building Looker dashboards preferred
• Experience executing analyses in the cloud (GCP, AWS)
• Ability to communicate technical concepts and relevant aspects of data insights to non-technical audiences
• Interest in many topics and ability to organize, prioritize, plan, and execute multiple workstreams concurrently and across teams