Groundswell, previously CollabraLink Technologies LLC, is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. We leverage our wealth of technology, capabilities, and expertise to help the government further its objectives and redefine what citizens can expect from digital government services. Our new name, Groundswell, represents our commitment to be an unstoppable, seismic change in government

What You’ll Be Working On:

• Provide detailed, comprehensive, testable and traceable process components in a number of formats including, but not limited to Business Requirements, Functional Requirements, Data Requirements, System Software Specifications, Use Cases, etc.
• Perform detailed requirements analysis, document processes, and perform some quality assurance/user acceptance testing
• Responsible for holding the team accountable to the Agile process, setting the guard rails, and helping the team self-organize within those guard rails
• Facilitate the team to create innovative ways to improve efficiency, quality, collaboration, and delivery execution
• Serve as a liaison between product owners, technology teams and support teams to keep all parties informed and engaged in the requirements gathering and analysis process
• Effectively partner with the product owners, technical teams and other relevant stakeholders to help solve problems, especially with requirements conflict or are unclear
• Helps the project manager ensure the product backlog is updated and supports continuous flow
• Elicit requirements based on document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Collaborate with developers, product owners and subject matter experts (SMEs) to refine requirements

How You’ll Excel In Your Role:

• Strong written and verbal communication skills that translate well into requirements baselines that both technical experts and business owners can understand
• Excellent customer service skills and the ability to build relationships
• Able to explain difficult concepts to non-technical users
• Ability to provide detailed, comprehensive, testable and traceable process components in a number of formats including, but not limited to Business Requirements, Functional Requirements, Data Requirements, System Software Specifications, Use Cases, etc.
• Write requirements that both technical experts and business owners can understand
• Excellent time management, scheduling, and organizational skills
• Excellent attention to detail, writing skills and presentation skills

Required Experience:

• BA/BS in Computer Science or related field
• Ability to obtain and maintain a Public Trust Clearance
• 5+ years of experience serving as a business analyst on software development projects
• Demonstrated experience leading requirements gathering sessions, analyzing business flows, and documenting user needs
• Experience with Jira
• Must be willing and able to work EST hours

Preferred Experience:

• Public Trust Clearance
• DOT experience