As the most trusted name in student information, Infinite Campus manages 7.8 million students in 45 states through schools, school districts, regional consortia, state departments of education and the federal government. Since our founding in 1993, our mission has been to Transform K12 Education®. We are dedicated to providing solutions that help schools run more efficiently, allow teachers to spend more time with students, and encourage students to rediscover the joy of learning.

The Software Product Analyst will analyze, design and test Infinite Campus software systems. You will gather requirements for integration cases in preparation for the developer to code, which will include bugs and enhancement design requirements. Issue testing and troubleshooting. You will facilitate team planning and backlog refinement sessions as well as team retrospectives. Additionally, due to the nature of integrations as being between Campus and a 3rd party vendor, you will ensure technical questions from vendors get answered correctly and in a timely fashion.
You will break down high-level business cases into functional and/or regulatory written requirements and UI designs. You will perform analysis/verification; ensuring that requirements are consistent, concise, comprehensible, verifiable and based on department best practices using the documentation template provided for this purpose. You will work with team members to ensure that requirements are interpreted and fulfilled correctly. You will conduct formal user feedback sessions and collaborate to determine how requests fit into product development. You will test product functionality; analyze and debug product issues. You will collaborate with internal and external stakeholders such as channel partners, product managers, support representatives, client executives, architects, developers, technical writers, project managers, and quality assurance personnel. You will create and deliver presentations to various internal/external users with varying levels of product knowledge.

Who you are

You are responsible; able to achieve desired results within expected time frames with a high degree of quality and professionalism. You are able to establish and maintain positive and productive work relationships with all staff, customers and cross-functional teams. You are a professional with a positive attitude and are able to assimilate to the company’s culture and development philosophy. You are ethical; will have a strong work ethic and a passion for excellence. You are self-motivated, collaborative and self-directed with a strong preference to work in a team environment yet able to work independently as needed. You are well organized and goal oriented able to handle multiple assignments simultaneously – a multi-tasker. You are curious; will seek to understand the unknown. You are an excellent communicator with the ability to effectively and proactively communicate with internal stakeholders. You are legally authorized to work within country of employment without sponsorship for employment visa status (e.g., H1B) now and/or in the future.

Your skill-set

You will have a bachelor’s degree in a related field and a general knowledge of relational database management systems and SaaS web-based software applications OR three years business analysis work experience.