Kinetic Global is a global duty of care and security company operating in more than 175 countries. Utilizing patented technology and ground assets, Kinetic Global global threat intelligence, personal safety, travel security, and enhanced mass notification with comprehensive global imagery and proprietary AI algorithms. The Kinetic Global ensures operational safety and security oversight to businesses operating worldwide, in partnership with Constellis, the world’s leading risk management organization. A wide range of companies & organizations have implemented LifeLine’s services and products, including several Agencies, NGO’s and Fortune 500 companies.

As Business Analyst you will be working with the Kinetic Global technology team to drive special projects from concept to completion. System Analysis, Development & Support, and Quality Assurance. Provide end-user support and training, release/upgrade support and testing, sales support and new client onboarding. Work with peers, clients and 3rd parties in resolving software problems. Assist with IOT technology implementations at client site locations. Support solution design sessions enhance business processes and operations. Analyze the effectiveness and efficiency of existing systems and process. Create process specifications to translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

Flexibility to work remotely.

Competency in the following core skills:

• Experience working with clients and senior decision makers
• Strong communication/interpersonal skills
• Proven analytical background
• Quality Assurance experience
• Advanced Excel skills
• Analyzing methodologies and suggesting improvements
• Have a knack at finding edge cases, bugs, flaws, gaps etc. in systems, programs, and processes

Qualifications:

• 3-5 years as Business Analyst in IT, software, or related disciplines
• Knowledge of SaaS cloud solutions, IOS/Android Apps, Databases
• Demonstrated knowledge of mobile, IOT & cloud technologies
• Outstanding Customer service attitude & communication skills
• Travel up to 35%