AgWest (formerly Northwest Farm Credit and Farm Credit West) is a $30 billion financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 106-year-old Farm Credit System – the leading provider of credit to American agriculture. AgWest serves customers in 59 locations throughout the West. For more information, go to agwestfc.com.

We are in search of a Business Analyst I or Business Analyst II to join our Business Analysis department in Spokane, WA (Headquarters). Candidates located near one of our branch locations may be considered. This full-time position reports to the Manager-Business Analysis and is primarily accountable for assisting business teams in gathering requirements, evaluating processes, recommending solution options, and implementing process and technologies that enable the organization to meet its strategic objectives. The Business Analyst I also operates in a project management capacity to ensure successful completion of assigned small to medium projects.

This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period.

Cover letters are not required, however are appreciated and recommended.

AgWest Farm Credit does not provide visa sponsorships.

Job Description

• Work with business teams to develop, clearly articulate, and document business requirements that align with intended business outcomes. Receive guidance on new projects and assignments.
• Participate in business process improvement, solution design, building, and testing sessions to ensure options are fully explored and results meet expectations.
• Assist in researching and drafting business case recommendations (supported by cost/benefit analysis) for achieving business outcomes.
• Assist in implementing business process and/or technical solutions that improve organizational efficiencies and customer experience across all business areas.
• Perform post-implementation analysis to measure adoption of new processes and technologies to identify potential gaps; coordinate follow up actions with appropriate teams.
• Participate in journey mapping sessions to identify personas and journeys; create professional artifacts including opportunities for management review and action.
• May spend approximately 20% of time in a project management capacity to coordinate work for specific project areas or small projects.
• Ensure work is completed in accordance with AgWest's project management and business analysis methodologies and meet all product development IT general control requirements.
• Maintain up-to-dates information in project portfolio systems; generate and distribute timely reports.
• Assist in facilitating the Innovation Station process by obtaining additional information on requests to help determine next steps.
• Support monthly calls to staff detailing changes by drafting materials and assisting with facilitation as needed.
• Maintain a strong working knowledge of AgWest business practices, products and key systems.
• Other duties as assigned.

Minimum Requirements

• Bachelor's degree in business, accounting, information systems, computer science, or related field, or an equivalent combination of education and experience.
• Generally requires at least one year of business analysis or related experience, ideally in financial institution operations.
• Understanding of business case preparation and business requirement elicitation techniques.
• Ability to learn and develop business analysis and project management concepts.
• Ability to plan, prioritize, organize and control assigned activities.
• Demonstrated skills in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint.