Helios Service Partners is the industry leader in multi-site mechanical services. Helios Service Partners is the result of the nation's top independent HVAC-R national accounts businesses coming together. We service 42 states with our 100% self-performing technicians, primarily focused on HVAC-R as well as plumbing and commercial kitchen service. Come discover why America's top brands trust Helios Service Partners. Helios Service Partners is a proud Orion Services Group company.

Helios Service Partners is hiring a hybrid Business Analyst (BA). The Business Analyst will provide daily reports, updates, and analysis based on business needs week-to-week. This may include preparing financial reports, operations data analysis, etc. He/she will also lead projects to improve operations processes and collaborate with members of other departments to generate reports and analyses. In addition, he/she will update and maintain key dashboards to provide leaders of the business with an updated view on performance. This position will be in the office in Maitland, FL about 10-15 days per month and requires travel 2-3 times per year (M-Th) to visit operations centers and stakeholders, but otherwise remote.

WHAT HELIOS NEEDS FROM YOU:

• Collect, organize and analyze large volumes of data from various sources
• Identify trends, patterns, and anomalies within datasets to derive meaningful insights
• Perform exploratory data analysis to uncover opportunities for improvements
• Collaborate with stakeholders to understand reporting requirements and objectives
• Design, develop, and maintain interactive dashboards and visualizations using BI tools (e.g., Power BI, Excel, or similar)
• Customize dashboards to meet specific business needs and user preferences
• Ensure data accuracy, consistency, and integrity in all dashboard outputs
• Create visually appealing and intuitive data visualizations that effectively communicate insights and trends
• Implement best practices in data visualization to enhance comprehension and user engagement
• Incorporate interactive elements and drill-down functionalities to facilitate deeper data exploration
• Present findings and insights to diverse stakeholders, including executives, managers, and cross-functional teams
• Clearly articulate the implications of data analysis and dashboard metrics in business terms
• Gather feedback from stakeholders to iteratively improve dashboard designs and functionality
• Establish and maintain data governance practices to ensure data quality, security, and compliance
• Document data sources, transformations, and methodologies used in dashboard development
• Develop and maintain documentation for dashboard users, including instructions and data dictionaries
• All other tasks and duties as assigned

WHAT SETS YOU APART:

• Bachelor’s degree in business administration, Computer Science, Statistics, or a similar related field (alternatively, adequate experience in the field with a portfolio of work may be suitable)
• Strong proficiency with Excel
• Proficiency with a data visualization tool (PowerBI, Tableau, etc.)
• Strong understanding of data visualization principles and best practices
• Excellent communication and presentation skills
• Data-oriented mindsight and experience working with datasets in the hundreds of thousands of records
• Ability to work independently and collaboratively with remote colleagues