Ivy Tech Community College is the state’s largest public postsecondary institution and the nation’s largest singly accredited statewide community college system. Ivy Tech has over 40 locations throughout Indiana. It serves as the state’s engine of workforce development, offering affordable degree programs and training that are aligned with the needs of its community along with courses and programs that transfer to other colleges and universities in Indiana. It is accredited by the Higher Learning Commission and a member of the North Central Association.

Under the direction of the Financial Aid Systems Architect, this position is responsible for maintaining the performance of the Ivy Tech financial systems, including oversight of assigned modules. The Financial Aid Systems Business Analyst is a member of the Ivy Tech Financial Aid Systems team in Ivy Tech’s Business Affairs division.

The Financial Aid Systems team is responsible for managing a broad portfolio of financial aid applications, integrations, and reports.

The Financial Aid Systems Business Analyst must have a strong financial aid background with experience in one or more ERP implementation(s) and configuration(s) while maintaining a rigorous commitment to quality, security, and attention to detail.

MAJOR RESPONSIBILITIES:

• Configure and support Ivy Tech’s implementation and ongoing development of Workday applications as applicable.
• Continue to provide support for Ellucian Banner and existing financial aid applications throughout the development and implementation of Workday Student.
• Conduct root cause analysis to determine an appropriate action plan for break/fix and support issues.
• Configure and Support the bi-annual Workday upgrade processes, including evaluating and testing new functionality
• Perform workflow analysis and document process changes and improvements based on business development decisions.
• Gather, document, and analyze business requirements from internal customers and stakeholders to define and build system modifications, enhancement, and implementation of new strategies.
• Build and support Workday reports using various Workday reporting tools (Report Writer, Discovery Boards, Worksheets).
• Acquire in-depth knowledge of Ivy Tech’s business in order to identify opportunities for improving internal processes and driving efficiencies and provide in-depth analysis to end users.
• Participate in interactive design sessions using best practices to effectively solve business problems by providing sample approaches as discussion points.
• Ensure accurate, comprehensive documentation of systems, their respective integration dependencies, as well as system/software dependencies, including but not limited to job aids, training manuals, and video guides.
• Assist by using sound business judgment, risk avoidance, and SME resources to coordinate with campus business offices to solve problems.
• Develop partnerships with other Ivy Tech Workday module analysts, users, and/or administrators.
• Research, collaborate, and contribute to Workday community user groups.
• Act as a point of contact for the internal business user(s).
• Act as a named support contact with Workday.
• Provide functional support of technical integrations.
• Some travel may be required within the state.

SUPERVISION RECEIVED: Financial Aid Systems Architect

EDUCATION AND EXPERIENCE:

• Bachelor's degree (BA/BS) from an accredited college/university.
• Minimum 5 years of business analysis, technical business analysis &/or project management.
• Strong financial aid background.
• Strong foundation in analytical and problem-solving skills.
• Must be able to work under deadlines and manage multiple projects simultaneously
• Demonstrate the ability to analyze and document processes, procedures, etc.
• Have a strong foundation in customer service mentality with excellent communication skills.
• Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
• Excellent documentation skills (samples of nonproprietary documentation may be asked for review).
• Collaborative team player.
• Proactive, with a sense of ownership.
• Commitment to quality and attention to detail.
• Willingness to learn new functions and technologies.
• Strong consideration will be given to candidates with a background and/or experience in computer science, finance, or accounting.