Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.

The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.

This is a remote role in the US.

Responsibilities

• Work under the direction of the Manager to provide application solutions for assigned business areas.
• Assist in analyzing client workflows and processes for potential enhancements to automate or improve the product
• Obtain functional knowledge of application technology as assigned
• Participate in sales activities including demos and go-to-market activities as needed
• Assist with the creation of research as assigned and present to manager
• Create functional requirements specifications driven by strategic product direction – instructing Development what the requirements are for each enhancement
• Translate business needs, from users, into functional requirements understanding the desired outcomes
• Write test cases and participate in Quality Assurance testing once the design has been developed, to ensure the functional requirements are met
• Present both internally to leadership or externally to clients and users
• Understand industry trends and metrics shared by Solution Managers
• Participate in user focus groups and requirements workshops, vendor training and demonstrations.

Academic and Professional Qualifications:

• Bachelor's degree or equivalent/years of experience required
• Demonstrate problem solving and analytical skills in general
• Attention to detail and ability to articulate or summarize at the appropriate level
• Ability to work independently, yet as a critical player of a remote team

Experience:

• 0-2 years Health IT industry experience preferred
• 0-2 years' experience in healthcare revenue cycle systems
• Healthcare analyst background preferred
• Knowledge of regulatory or industry standards related to healthcare preferred
• Excellent client facing skills with the ability to thrive in a highly critical, fast paced environment
• Strong analytical and problem-solving skills
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, Teams, etc.)

Travel Requirements:

• May require travel for business needs.

Working Arrangements:

• Work is performed in a remote environment with minimal exposure to health or safety hazards or remote.