Our mission is to ignite a universal passion for reading by creating books for everyone. We believe that books, and the stories and ideas they hold, have the unique capacity to connect us, change us, and carry us toward a better future for generations to come.

Penguin Random House, the world’s largest trade book publisher, employs more than 11,000 people globally. With more than 300 imprints and brands on six continents, Penguin Random House comprises adult and children’s fiction and nonfiction print and digital English- German- and Spanish-language trade book publishing businesses in more than 20 countries worldwide.

With over 16,000 new titles, and more than 700 million print, audio and eBooks sold annually, Penguin Random House’s publishing lists include more than 80 Nobel Prize laureates and hundreds of the world’s most widely read authors.

Penguin Random House was formed on July 1, 2013, upon the completion of an agreement between Bertelsmann and Pearson to merge their respective trade publishing companies. As of April 1, 2020, Bertelsmann is full owner of the company.

This role will include requirements gathering, data analysis and user support. Our team supports the PRH SAP MM, PP, and PS modules. This is a great opportunity for someone with SAP consulting experience who enjoys complex problem solving. This is a business analyst position and does not require SAP coding.

Responsibilities:

• Document business requirements, analyze problems, propose solutions, and recommend prioritization.
• Translate technical problems and solutions into business language to facilitate decision making.
• Collaborate with developers to translate functional specs into technical specifications.
• Create test cases and execute to test system enhancements.
• Troubleshoot system issues with the user community and IT; these issues include tracking down data problems on individual titles, mass data updates, and system configuration; triage and escalate appropriately.
• Use database tools to pull large data sets and use the analysis of that data to identify issues and solutions for individual divisions or the company.
• Manage data extraction, create reporting and data maintenance in SAP as needed.
• Promote knowledge transfer within and beyond the team by documenting issues and processes and communicating best practices to users.
• Work collaboratively on projects toward common goals.

Requirements:

• 3 – 5 years of ERP analyst experience required.
• SAP experience in MM/PP/PS modules is preferable.
• Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data.
• Strong communication and customer service skills with ability to assess “wants” vs. “needs” and translate what is at the heart of user requirements.
• Proven ability to translate business challenges into system solutions.
• Ability to manage multiple priorities in a fast-paced environment.
• Advanced Excel / Access Macros/SQL query experience a plus.
• Ability to understand ABAP code is a plus.
• Experience in book publishing is a big plus.