Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential

Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.

We are seeking an experienced and dynamic individual to fill the role of Business Analyst. This position is a key player in bridging the gap between business needs and technical solutions. The successful candidate will be responsible for analyzing and defining business requirements, translating them into effective technical solutions, and ensuring the overall success of our business applications.

Organizational Structure And Scope

• The Information Technology Group (ITG) comprises of Business Applications, Network & Operations, and Information Technology divisions; we support all business functions of Blue Yonder by focusing on building efficiencies in all processes. We focus on people, process, and technology to collaborate and partner with our business users.
• The team is structured to have application support, focusing on minor enhancements and break-fix requests and developers focusing on strategic projects. Developers and support teams will ensure enhancements are produced to assist with roadmap and strategy. We are currently dispersed across Hyderabad, India, Scottsdale, AZ, and Waukesha, WI.
• The immediate team is made up of 7 developers, and 2 support associates. Many teams work closely with us to ensure success, providing further levels of support in applications, integrations, and infrastructure.

Current Technical Environment

• Internal Applications: SharePoint, Power Apps, Power Automate, ChatGPT, Enterprise Data Platform, Databricks, Azure Data Factory etc.
• Frameworks: Agile, ITIL, ITAM

What is exciting about this role!

• Exposure to many applications such as Azure, EDP (Enterprise Data Platform), Databricks, Azure Stack, Integrations, SharePoint, Power Apps, Power Automate, Salesforce, Workday Apttus and Upland PSA
• Strategic influence on technology and process improvements
• Collaborating and clarifying business requests
• Working with an agile team - high speed/incremental change

Business Analysis

What you will do:

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Conduct thorough analysis of current business processes and identify areas for improvement.
• Develop comprehensive business process models and workflow diagrams.

Project Management

• Lead and participate in cross-functional project teams to implement business solutions.
• Provide guidance on project scope, objectives, and timelines.
• Collaborate with development teams to ensure the successful delivery of solutions.

Communication And Collaboration

• Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding.
• Facilitate workshops and meetings to gather requirements and present proposed solutions.

Quality Assurance

• Perform thorough testing and validation of solutions to ensure they meet business requirements.
• Identify and address any issues or discrepancies in a timely manner.

SharePoint Management

• Oversee the configuration, customization, and administration of SharePoint environments.
• Collaborate with stakeholders to gather requirements and implement solutions to improve business processes.
• Ensure SharePoint sites are user-friendly, secure, and scalable.

ChatGPT Management

• Integrate ChatGPT functionality into existing applications and platforms.
• Collaborate with AI (Artificial Intelligence) and NLP (Natural Language Processing) teams to enhance ChatGPT capabilities and performance.
• Optimize ChatGPT interactions to improve user experience and satisfaction

Enterprise Data Management

• Requirement Gathering and Analysis: Collaborate with stakeholders to gather and analyze business requirements related to data management, analytics, and reporting needs.
• Solution Design and Architecture: Design comprehensive solutions for enterprise data management, including data architecture, data modeling, data integration, and data governance.
• Data Quality Assurance and Governance: Implement processes and tools to monitor and improve the quality of data within the enterprise data platform, ensuring accuracy, consistency, and compliance with data governance policies and standards

What We Are Looking For

• Bachelor’s degree in business administration, Computer Science, or a related field.
• Over 5 years of proven experience as a Business Analyst and Solution Architect in complex business environments.
• Strong understanding of business processes, systems, and technology.
• Excellent analytical and problem-solving skills.
• Proficiency in creating technical documentation and specifications.
• Project management skills with the ability to manage multiple tasks and priorities.
• Effective communication and interpersonal skills.
• Relevant certifications in Business Analysis (e.g., CBAP).

Technical Skills

• Experience in data modeling with (SQL, NoSQL) or Excel.
• Experience with SAAS platforms such, Salesforce, Azure, Workday Finance Workday HR. or ServiceNow.
• Familiarity with enterprise application integration and API design.
• Understanding of security best practices in software design and development.
• Familiarity with DevOps practices and tools.